NAOMI NJEUDA
Oxon Hill,United States
Summary
Experienced Library Assistant with excellent communication skills and a strong commitment to delivering exceptional customer service. Skilled in assisting patrons in utilizing library technological services and resources. Proficient in Software library system and Excel, ensuring efficient organization and management of library materials. Deep understanding of library operations and services. Committed to fostering a welcoming environment for all patrons and promoting a passion for reading and learning.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Library Assistant
Penn State University
Middletown, PA
10.2024 - 05.2025
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Collected fees, fines and donations for balanced library finances.
- Monitored library environments to maintain safe, hazard-free settings.
- Managed library materials for accurate record-keeping.
Server
Riderwood Village
Silver Spring, MD
07.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
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Penn State Harrisburg
Middletown, PA01.2027
High School - undefined
Paint Branch High School
Burtonsville, MD01.2023
Skills
- Written and oral communication
- Computer assistance
- Cataloging and shelving
- Shelf reading
- Customer relationship management
- Guest engagement
Timeline
Library Assistant
Penn State University
10.2024 - 05.2025
Server
Riderwood Village
07.2022 - 08.2023
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Penn State Harrisburg
High School - undefined
Paint Branch High School