NAOMI PECOT
My objective is to do what it takes to get a job and I was told I need to want to learn new skills such as property management, working in a call center with customer service and to learn communication, problem-solving, organizational skills, administrative support, deadline management, and Microsoft office. I would learn how to work off of two screens more efficiently and how to transfer calls smoothly. I have worked in handling high-volume of calls and resolving complex customer issues with professionalism and empathy. I can route calls correctly. Strong communication skills with the ability to explain detailed information clearly and calmly over the phone. can work with multiple screens and knowledge of Microsoft office. Ex. I have experience in various computing systems, upselling, documentation, and coordinating with professionals for insurance support and can work off a script. I have over 5 years in customer experience and adaptable team player with a positive attitude and dependable work ethic, as well as learning to be culturally sensitive.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Influential worker with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in teamwork. Recognized for dynamic work ethic and team player attitude.
Work History
Chrysalis General Worker
1 Month- Coordinated daily work areas to maintain clean, organized, and hazard-free conditions.
- Collaborated with team members to complete assigned work efficiently and accurately.
- Supported facility maintenance by completing routine repairs and cleanup tasks.
- Inspected tools and supplies to ensure readiness for assigned tasks.
- Loaded and unloaded materials while following safe lifting and transport practices.
Guest Advocate
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- Duties:
Tutor
6 Years- Reviewing classroom or curricula topics and assignments
- Assisting students with homework, projects, test preparation, papers, research and other academic tasks
- Working with students to help them understand key concepts, especially those learned in the classroom
- Teaching skills to improve academic performance, including study strategies, note-taking skills and approaches to answering test questions
- Providing students positive and constructive feedback
- Offering feedback on progress to students’ parents and teachers where appropriate
- Building meaningful connections with students from diverse backgrounds
- Instructing students both in person and over video chat
- Diagnosing student needs through active listening techniques and questioning strategies
- Recognizing different learning styles and student preferences
- Designing differentiated learning goals
- Staying up to date with the school curriculum
- Duties:
Leasing Agent
1 Year- Meeting potential renters and guiding them on tours of available units
- Following up on leads for potential renters
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
- Preparing leasing documents for potential renters using property standards and regulations
- Handling the collection of rent payments, security deposits and application fees
- Keeping residents informed of any changes to rental agreements or upcoming property issues
- Building a rapport with current tenants to give them personalized service
- Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
- Duties:
Actress
1 Year- Study scripts, memorize lines, and conduct research on character backgrounds to ensure authentic portrayals.
- Rehearse scenes with other actors and take direction from the director to refine the performance.
- Participate in auditions, costume fittings, makeup sessions, and on-set shooting or live stage performances.
- Engage in interviews, press junkets, and public appearances to build a brand and market the project.
- Ability to quickly memorize large volumes of dialogue and blocking.
- Strong emotional intelligence, body language, and voice modulation skills.
- The physical and mental stamina to work irregular, often long hours on set or stage.
- The ability to take constructive feedback and work well with crew members and co-stars.
- Duties:
Server
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Duties:
Hostess
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Greeting customers as they walk in
- Duties:
Education
International TEFL Teacher Training
High School Diploma
Skills
Certification
- Certification in Professional Development
- Chrysalis - Anaheim, CA
- Certificate of Completion in Agency Audition Basics
- John Roberts Powers School- Los Angeles, CA
- Food Handler Certification
- ACE Training – Santa Ana, CA
- Expires Feb. 2027
- Certificate of Training in Public Health 101
- CDC Train- Houston, TX
REQUIREMENTS AND QUALIFICATIONS
- Communication & Support
- Strong phone presence and customer-first attitude
- Experienced in upselling and reward program promotion
- Clear, patient communicator across all age groups
- Skilled in CRM documentation and follow-through