Naomi Quinn
Leeds
Summary
Customer service focused and experienced team player with a positive attitude, motivation for growth, and the ability to multitask.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Car Detailer
The Color Works
Los Lunas, NM
03.2026 - 06.2026
- Oversaw daily vehicle detailing operations, ensuring high-quality standards and customer satisfaction.
- Trained and mentored junior detailers on best practices and efficient techniques.
- Conducted thorough inspections of vehicles pre- and post-detailing to ensure quality control.
- Managed inventory of cleaning supplies and equipment, optimizing stock levels for operations.
- Washed, and wax vehicle bodies for professional shine.
Front House Team Member
Costa Vida Mexican Restaurant
Gilbert, AZ
03.2025 - 02.2026
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Followed recipes and portion control guidelines to consistently deliver high-quality meals
- Closely monitored cooking times to ensure that all grilled items were cooked to perfection
- Collaborated with kitchen staff to coordinate timing and ensure efficient flow of orders
- Maintained cleanliness and organization of the grill area to ensure food safety standards were met
- Adhered to all health code regulations regarding food handling, storage, labeling, and sanitation practices
- Collaborated with kitchen staff to coordinate timing of food preparation for timely service during peak hours
- Demonstrated strong knowledge of different cooking techniques such as grilling, broiling, sautéing etc
Courtesy Technician
Grease Monkey
Mesa, AZ
07.2024 - 10.2024
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Stayed up-to-date on the latest industry trends and technologies through continuous training and professional development opportunities.
- Performed comprehensive multi-point inspections on every vehicle serviced, ensuring a high level of quality control in all repairs completed.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, replace/check fluids and filter replacement.
- Collected cash and electronic payments, processed transactions and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Oil Technician
Valvoline Instant Oil Change
Gilbert, AZ
04.2024 - 07.2024
- Performed routine maintenance and oil changes on vehicles, ensuring optimal performance
- Conducted fluid checks and topped off fluids such as coolant, transmission fluid, and brake fluid
- Maintained accurate records of services performed and parts used for each vehicle
- Collaborated with team members to ensure efficient workflow and timely completion of tasks
- Followed safety protocols to protect both personal well-being and the integrity of customer vehicles
- Utilized specialized tools and equipment to perform tasks effectively and efficiently
- Provided excellent customer service by addressing inquiries or concerns related to vehicle maintenance
- Assisted in training new team members on proper oil change procedures and safety protocols
- Provided recommendations on appropriate tire pressure levels based on vehicle specifications
- Leveraged strong communication skills to explain recommended maintenance services to customers
- Investigated customer complaints related to vehicle performance after an oil change and resolved issues promptly
Custodian
Quinn's Janitorial
Mesa, AZ
10.2017 - 04.2024
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
- Wiped down tabletops, chairs and condiment containers.
- Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
- Supervised supplies in inventory, and submitted lists to Owner for items requiring immediate reorder.
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
Pet Grooming Apprentice
Pet Makeovers LLC
Mesa, AZ
09.2019 - 10.2021
- Bathing, blow out, blow dry
- Brushing and dematting
- Expression
- Teeth brushing
- Ear plucking and cleaning
- Sanitary trim
- Nail trim and file
- Contour trim
- Fuller legs
- Animal handling / restraint
- Bell bottom
- Round feet
- Teddy bear head
- Several pattern trims
- Data entry
- Greet and meet customer
- Scheduling
- Make and receive phone calls
- Health evaluation
Dishwasher
Village Inn
Mesa, AZ
12.2018 - 12.2018
- Scraped, washed and efficiently restocked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Increased machine efficiency by scraping and pre-washing dishes.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
- Troubleshoot equipment malfunctions and completed minor repairs to keep equipment functioning.
Housekeeper
Motel Puyallup
Tacoma, WA
02.2017 - 04.2017
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclable each day to avoid waste buildup.
- Verified that all storage areas and carts were clean and organized.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Cleaned walls, windows, shades and curtains.
- Swept and washed all hard surface floors.
- Changed bed linens and collected soiled linens for cleaning.
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Adhered to professional house cleaning checklist.
- Engaged with guests in positive and professional manner to promote satisfaction.
Parts Puller
Blade-Tech Industries
Puyallup, WA
11.2016 - 12.2016
- Maintained detailed daily work records to accurately determine final costs for customers and supervisors.
- Reviewed work orders to accurately prepare inventories of materials, equipment and tools.
- Estimated weights, heights and centers of balance to make precise placements.
- Divided cargo received by account Number and intended location.
- Picked products for specific routes according to pick sheets.
Sales Associate
Clear Choice Inc
Tacoma, WA
03.2015 - 02.2016
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Completed orders through POS system and organized product deliveries to meet customer timetables.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Education
GED -
Adobe Mountain School
Phoenix, AZ08-2009
Skills
- Basic math
- Animal Care
- Mechanical Knowledge
- Commercial Cleaning
- Data entry
- POS
- Teamwork
- Problem-solving
- Communication skills
- Positive Attitude
- Customer service
Certification
- Driver's License
- September 2010 to Present
- New Mexico Drivers License
Languages
English
Native or Bilingual
Timeline
Car Detailer
The Color Works
03.2026 - 06.2026
Front House Team Member
Costa Vida Mexican Restaurant
03.2025 - 02.2026
Courtesy Technician
Grease Monkey
07.2024 - 10.2024
Oil Technician
Valvoline Instant Oil Change
04.2024 - 07.2024
Pet Grooming Apprentice
Pet Makeovers LLC
09.2019 - 10.2021
Dishwasher
Village Inn
12.2018 - 12.2018
Custodian
Quinn's Janitorial
10.2017 - 04.2024
Housekeeper
Motel Puyallup
02.2017 - 04.2017
Parts Puller
Blade-Tech Industries
11.2016 - 12.2016
Sales Associate
Clear Choice Inc
03.2015 - 02.2016
GED -
Adobe Mountain School