Naomi Shengena
Duluth,MN
Summary
Hard-working Pharmacy Technician with experience in fast-paced retail pharmacy setting and success in building strong relationships with patients. Detail-oriented with a commitment to maintaining high quality standards when filling prescriptions Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
06.2023 - Current
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Resolved issues related to orders, stock, and insurance by assisting healthcare providers and customers and over the phone.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Team Member/Barista
Caribou Coffee
11.2020 - 08.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Upheld high standards of productivity and quality in operations.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Retail Associate
Sierra Trading Post
12.2021 - 08.2022
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
- Welcomed customers, offered to help locate items and suggested merchandise.
- Assisted customers by phone regarding store operations, products, promotions and orders.
Education
Bachelor of Arts - Human Biology
University of Minnesota - Duluth
Duluth, MN05.2026
High School Diploma -
Eden Prairie High School
06.2022
Skills
- Strong Communication and Interpersonal Skills
- Great Attention to Detail
- Friendly and Helpful
- Quick Learner
- Reliable and Responsible
- Problem-solving skills
- Workflow Optimization
- Team Collaboration
Timeline
Pharmacy Technician
Walgreens
06.2023 - Current
Retail Associate
Sierra Trading Post
12.2021 - 08.2022
Team Member/Barista
Caribou Coffee
11.2020 - 08.2023
Bachelor of Arts - Human Biology
University of Minnesota - Duluth
High School Diploma -
Eden Prairie High School
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