Summary
Overview
Work History
Education
Skills
Wine and cocktail knowledge
Languages
Timeline
Generic

Naomi Singletary

Charlotte,NC

Summary

Customer service professional with six years experience seeking flight attendant position to apply strong communication, problem-solving, and multitasking skills for exceptional support and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Server

1900 Mexican Grill
Charlotte, NC
05.2023 - Current
  • Assisted customers in ordering food and beverages.
  • Make our guests feel comfortable, and let them know you're there to personally take care of them.
  • Kept assigned section clean, organized, and visually appealing.
  • Providing timely support to both customers and colleagues by delivering food as required
  • Managed timely collections of payments while ensuring accurate change given to customers.

Server

TGI Fridays
Charlotte
10.2018 - 03.2020
  • Take orders from customers for food and beverages.
  • Make our guests feel comfortable and let them know you're there to personally take care of them
  • Maintain cleanliness, organization, and appearance of your section
  • Providing timely support to both customers and colleagues by delivering food as required
  • Managed timely collections of payments while ensuring that customers receive precise change.

Hostess

TGI Fridays
Charlotte
03.2017 - 10.2018
  • Provided excellent customer service to all guests
  • Maintained awareness of floor operations and estimated table progression to provide accurate waiting times.
  • Ensured fairness and accuracy in seating system maintenance
  • Effectively communicated guest preferences and requests to appropriate personnel.
  • Handled telephone communications; furnished needed info to callers, redirected calls accurately.
  • Provided comprehensive assistance to customers requiring guidance regarding menu options, pricing details, location routes and business operating schedules.
  • Acknowledge departing patrons for their support.

Education

High School Diploma -

Vance Highschool
Charlotte, NC

Skills

  • Guest Engagement
  • Food safety understanding
  • Order Management
  • Safe Food Handling
  • Customer reservations
  • Server Support
  • Team Collaboration
  • Reservation coordination
  • POS Software
  • Customer Service
  • Strong interpersonal skills
  • Stress Management

Wine and cocktail knowledge

Basic wine and cocktail knowledge

Languages

English, Conversational

Timeline

Server

1900 Mexican Grill
05.2023 - Current

Server

TGI Fridays
10.2018 - 03.2020

Hostess

TGI Fridays
03.2017 - 10.2018

High School Diploma -

Vance Highschool

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Naomi Singletary