Naomi Stelly

Key Responsibilities

Staffing & Recruitment

• Manage staffing needs across 13 Louisiana childcare centers, ensuring appropriate staffing levels based on enrollment and state-mandated ratios.
• Lead recruitment efforts through job boards, local networking, community outreach, job fairs, and other talent acquisition initiatives.
• Maintain a strong pipeline of qualified candidates for a variety of childcare positions.

Onboarding & Orientation

• Facilitate onboarding and orientation sessions for all new hires.
• Coordinate required state training and online coursework to ensure employees are prepared before their first day in the center.

Employee Follow-Up & Retention

• Conduct regular check-ins with new hires throughout the onboarding process to ensure a smooth transition.
• Monitor employee satisfaction and proactively identify and address potential retention concerns.

Community Engagement

• Represent the company at job fairs, career fairs, and community recruitment events.
• Develop and maintain relationships with local schools, career programs, and workforce development organizations to attract and recruit qualified talent.

• Greeted residents and visitors warmly at the front desk.
• Completed individualized habilitation plans (IHP) for residents.
• Completed individual service plans (ISPs) for residents.
• Assisted in the hiring and interview processes.
• Supported the onboarding process for new hires and provided orientation materials.
• Completed background checks, license checks.
• Maintained personnel files and records according to company policy and state requirements.
• Scheduled mandatory classes and/or meetings.
• Maintained staff certifications to ensure all certifications obtained stay in good standing.
• Familiar with Medicaid billing. (Waiver participants)
• Answered incoming calls, redirected callers to the appropriate personnel, and took messages as needed.
• Processed mail promptly.
• Handled sensitive information in a confidential manner.
• Maintained the organization of company files.
• Maintained cleanliness and organization of the reception area.
• Completed day-to-day duties accurately and efficiently.