Naomi Tomlinson
Honolulu,HI
Summary
Dynamic individual with hands-on experience in event mangement and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Private Events Manager
Hana Koa Brewing Co.
06.2021 - Current
- Planned and coordinated private events for the brewery. Managed and oversaw the host stand.
- Collected client objectives, budget, and preferences to tailor event planning.
- Advised on food and bar menus, decor, and entertainment to enhance guest experience.
- Creating schedules for event staff.
- Communicating with all vendors and suppliers before, during and after the event.
- Resolved issues promptly to ensure seamless event execution.
- Overseeing servers, kitchen staff, cleaning crews and other workers who will set up for, work during or clean up after the event.
- Ensuring that events comply with insurance, health and safety standards.
- Developed and executed event logistics for private functions, ensuring seamless operations and guest satisfaction.
- Led staff training sessions to improve service delivery and operational efficiency during events.
Server/ Bartender/ Expeditor
California Pizza Kitchen
07.2015 - 06.2021
- Delivered high-quality bar and table service, enhancing guest satisfaction in high-volume, fast-paced restaurant.
- Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.
- Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service.
- Fostered welcoming atmosphere, ensuring customer satisfaction through friendly and accommodating interactions.
- Managed opening and closing procedures of restaurant during shifts.
- Provided training to new wait staff and bartenders on service protocols.
- Trained new staff on menu offerings and service standards, enhancing team performance and guest satisfaction.
Server/Trainer
Maui Brewing Co.
01.2017 - 10.2017
- Trained new wait staff on customer service expectations, safety procedures, proper food handling, and restaurant protocols.
- Monitored dining area to enhance customer experiences.
- Addressed customer inquiries and resolved issues to maintain satisfaction.
- Checked on customers regularly to confirm satisfaction with food and beverages.
- Executed closing procedures for restaurant operations, ensuring compliance with safety and cleanliness standards.
Education
High School Diploma -
Kealakehe High School
Kailua, HI05-2014
Skills
- Event logistics management
- Event logistics
- Event beverage planning
- Vendor coordination
- Guest management
- Ability to multitask
- Conflict resolution
- Menu planning
- Team leadership and supervision
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Private Events Manager
Hana Koa Brewing Co.
06.2021 - Current
Server/Trainer
Maui Brewing Co.
01.2017 - 10.2017
Server/ Bartender/ Expeditor
California Pizza Kitchen
07.2015 - 06.2021
High School Diploma -
Kealakehe High School