Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
OfficeManager
Naomi Vines

Naomi Vines

Account Analyst
Nashville,TN

Summary

Experienced account analyst with over 20 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Knowledgeable with commitment to efficiency, accuracy and modernization. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Enthusiastic Account Analyst eager to contribute to team success through hard work. Hardworking, passionate and motivated to learn, grow and excel. Ready to help team achieve company goals.

Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

17
17
years of professional experience
1
1
year of post-secondary education

Work History

Real Estate Agent

Keller Williams Realty
Nashville, TN
06.2022 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

Account Analyst

HireRight Inc. - Employment Background Checks
Nashville, TN
04.2014 - Current
  • Forecasted account needs and metrics based on market and product data.
  • Participated in regularly scheduled feedback and information exchange sessions with key business partners.
  • Developed and maintained successful business partnerships to address and proactively manage service issues.
  • Supported Account Manager with incoming inquiries from existing clients.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Customer Account Executive

Comcast Xfinity
Nashville, TN
04.2005 - 01.2013
  • Attended networking events to build relationships and identify sales opportunities.
  • Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Collected and analyzed data to learn more about consumer behavior.
  • Achieve overall performance goals, top performer (2008-2013)

Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy
Tampa, FL
02.2014 - 09.2014

Skills

    Analytical reasoning

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Timeline

Real Estate Agent

Keller Williams Realty
06.2022 - Current

Account Analyst

HireRight Inc. - Employment Background Checks
04.2014 - Current

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy
02.2014 - 09.2014

Customer Account Executive

Comcast Xfinity
04.2005 - 01.2013

Additional Information

Responsible and dedicated professional with experience working in heavy volume, fast-paced environments, seeking a long-term career.

Naomi VinesAccount Analyst