Naomie Gonzalez
Dallas,Texas
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Salad And Go
02.2025 - 03.2025
- Provided excellent customer service by actively engaging with patrons and addressing inquiries.
- Collaborated with team members to ensure efficient food preparation and timely order delivery.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
- Utilized point-of-sale system for accurate order processing and payment transactions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Shift Leader
Baskin Robbins Franchisee
10.2022 - 05.2023
- Supervised daily operations, ensuring adherence to safety protocols and company standards.
- Trained new team members on equipment usage and operational procedures.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Hillcrest High School
Dallas, TXSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning and sanitizing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Salad And Go
02.2025 - 03.2025
Shift Leader
Baskin Robbins Franchisee
10.2022 - 05.2023
High School Diploma -
Hillcrest High School
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