Naomie Mwanakasala

• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Checked packages and merchandise for damage and notified vendors.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Helped train new employees in safe practices and warehouse procedures.
• Performed general housekeeping and cleaning tasks.

• Monitored premises to enhance safety and security of personnel and property.
• Conducted regular patrols to identify suspicious activity and uphold order.
• Responded promptly to alarms and emergencies, minimizing potential threats.

• tested and repaired electronic components to ensure functionality and reliability.
• reported malfunctions or damages of material handling equipment to minimize downtime and maintain operational efficiency.
• packed merchandise into boxes and containers to ensure safe shipment and protect contents during transit.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Delivered customer service by addressing visitor inquiries and concerns regarding facility safety and access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Investigated security incidents and documented findings to enhance safety protocols.
• Responded quickly to emergency situations to assess and deflect issues.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Documented security breaches and investigations in detailed reports to inform future prevention strategies.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Monitored premises to ensure safety and security of personnel and property.
• Conducted regular patrols to detect suspicious activity and maintain order.

• Performed thorough quality checks on all processed documents, minimizing inaccuracies and ensuring compliance with industry standards.
• Regularly updated departmental databases with accurate information from processed documents, ensuring reliable data availability for company reference purposes.
• Utilized commercial scanners to efficiently scan applications into the system, ensuring proper documentation and data entry.

Sorted incoming and outgoing mail in the mail room, utilizing commercial scanners to process applications and ensure timely data entry.

• Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
• Identified process improvement areas and recommended changes or technological upgrades, enhancing operational efficiency.
• Facilitated open communication among team members to resolve conflicts and address concerns, promoting a collaborative and accountable work environment.

• Reduced package routing errors by verifying address and recipient details before dispatching.
• Executed tasks according to established instructions and procedures.
• Sorted incoming mail for efficient distribution among departments.
• Operated mailing equipment to prepare packages for shipping.
• Maintained inventory of supplies and requested replacements as needed.

• Sanitized bathrooms, kitchens, and similar areas to ensure hygienic conditions according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Collected and disposed of trash and debris from various areas to uphold cleanliness and create a welcoming environment.
• Used time management and efficient cleaning methods to meet deadlines.
• Utilized cleaning equipment, chemicals, and materials safely and effectively to prevent accidents and ensure thorough cleaning.