Naomie Mwanakasala

• Checked packages and merchandise for damage and notified vendors.
• Performed general housekeeping and cleaning tasks.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Helped train new employees in safe practices and warehouse procedures.

• Performed thorough quality checks on all processed documents, minimizing inaccuracies and ensuring compliance with industry standards.
• Regularly updated departmental databases with accurate information from processed documents, ensuring reliable data availability for company reference purposes.
• use the commercial scanners to scan the applications into the system, post payments and light Data Entry.

working in the mail room sorting mail, use the commercial scanners to scan the applications into the system, post payments and light Data Entry.

• Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
• Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
• Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.

• Minimized errors in package routing by double-checking address information and recipient details before dispatching items.
• Followed instructions and procedures to complete assigned tasks.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.