NAPOLEON S. PEMPEÑA VIII
Mesquite,NV
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Kitchen Helper
Isang Cusina
09.2022 - 01.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
South Star Drug
01.2017
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
Kitchen Intern
Max Restaurant
07.2013 - 09.2013
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Implemented creative problem-solving skills to adapt recipes and overcome unexpected challenges in the kitchen.
- Complied with safety standards by adhering to proper food handling procedures and maintaining a sanitized workspace.
- Observed experienced staff members to acquire knowledge on advanced culinary techniques and plating styles.
- Helped create an organized system for storage of ingredients, streamlining accessibility for efficient meal preparation.
Kitchen Intern
Greenwich Pizza Corporation
04.2012 - 05.2012
- Collaborated with other interns to complete tasks quickly and efficiently, improving overall kitchen workflow.
- Assisted in catering special events, gaining exposure to large-scale meal production and presentation techniques.
- Received constructive feedback from head chef on dishes prepared, leading to continuous improvement in culinary abilities.
- Assisted with inventory management, ensuring all necessary ingredients were available for meal service.
- Contributed to a positive working environment by maintaining open communication with team members and resolving conflicts effectively.
Kitchen Lead
S&R Membership Shopping
05.2023 - 10.2023
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
Education
Bachelor of Science - Food Technology
Partido State University
Goa, Camarines Sur03-2014
Bread and Pastry NCII - undefined
Passer PSU, San Jose Campus
San Jose, Camarines SurTraining on Food Safety and Sanitation - Fish and Meat Processing
Ateneo de Naga University
Skills
- Time management
- Customer service
- Team collaboration
- Data entry
- Documentation and reporting
- Technical skills
- Conflict resolution
- Documentation skill
Timeline
Kitchen Lead
S&R Membership Shopping
05.2023 - 10.2023
Kitchen Helper
Isang Cusina
09.2022 - 01.2023
South Star Drug
01.2017
Kitchen Intern
Max Restaurant
07.2013 - 09.2013
Kitchen Intern
Greenwich Pizza Corporation
04.2012 - 05.2012
Bread and Pastry NCII - undefined
Passer PSU, San Jose Campus
Training on Food Safety and Sanitation - Fish and Meat Processing
Ateneo de Naga University
Bachelor of Science - Food Technology
Partido State University
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