Na'Portia Morgan

• Delivered care aligned with patient-specific needs, demonstrating observational and documentation skills.
• Collaborated with healthcare professionals to follow and implement care plans.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

• Ensured strict compliance with nuclear safety procedures, identifying hazards, documenting findings, and escalating nonconformances to maintain regulatory alignment.

• Conducted independent field observations and workplace assessments, verifying procedural adherence and collecting objective evidence for corrective actions.

• Collaborated with multidisciplinary teams to evaluate technical work packages, ensuring accuracy, completeness, and safety alignment.

• Analyzed radiological data and inspection results to identify trends, gaps, or deviations impacting quality or safety.

• Maintained impeccable documentation accuracy, supporting audits, incident investigations, and regulatory inspections.

• Demonstrated strong oversight presence by challenging unsafe or non-compliant behaviors while maintaining professional rapport.

• Resolved issues by evaluating evidence, identifying root causes, and coordinating corrective actions.

• Managed expectations and maintained accountability in high-stress or highly regulated environments.

• Ensured accurate data collection during radiological surveys, utilizing sophisticated detection instruments and measurement techniques.
• Promoted a culture of safety awareness through regular communication with team members regarding best practices in radiation protection techniques.

• Utilized mathematical aptitude and problem solving skills to research and resolve complex customer issues, acting as liaison between other bank departments and customers when necessary.
• Initiated and assisted with the development of programs that maintain and provide additional knowledge and skills to peers.
• Served as a peer coach, enhancing team performance through training and support which showed a substantial improvement in mentee’s performance by 89%.
• Contributed to fulfillment of department and company objective goals in a fast paced environment with a high degree of accuracy.
• Utilizing analytical, interpersonal, organizational skills, and communication skills to effectively render customers with detail oriented information.
• Consistently recognized for excellent quality assurance scores and excellent customer experiences.