Nara Cheng
Bloomington,Indiana
Summary
Motivated college student with a Bachelor of Business in Marketing from Indiana University. Passionate about the fashion industry, seeking to gain the opportunity of fashion marketing or real estate-related internship. Experienced some part-time jobs that shaped my skills in customer service, leadership, and communication. Pursue to leverage digital and social media business and professional sales.
Overview
1
1
year of professional experience
Work History
Restaurant Worker
Oden Restaurant
Taipei, Taiwan
06.2023 - 08.2023
- Operate and navigate POS systems efficiently, learning how to use POS system to do the transactions including electronic payment and cash payment
- Handle customer inquiries and resolve issues in order to maintain restaurant reputation and provide the best customer experience, improving problem-solving skills and resilience
- Developed and delivered comprehensive training programs for new and existing employees, ensuring alignment with brands' goals and objectives.
Sales Assistant
Manolo Blahnik
Taipei, Taiwan
04.2022 - 08.2022
- Marketed the products by elaborating on the details of the shoes, and describing the meaning or history behind each shoe to convince the customers to purchase the products, resulting in boosting companies' profit and marketing skills.
- Deal with some problems that the customers have, using effective and professional communication to achieve customers' expectations, resulting in an increase in the reputation of the company
- Unified everyday income and expenses before the store closed, reporting the result to the financial department of the department store which enhances my ability how to deal with the financial part of the company
Barista
FIFTYLAN
Taipei, Taiwan
04.2022 - 07.2022
- Managed cash and card transactions, held customer services, and assisted customers with purchasing goods and services
- Handled the requirement or complaints of customers to satisfy the customer need and maintain the store's good reputation
- Communicated with the customers when having food delivery orders, utilizing a professional way to talk to the customers and delivering the message effectively
- Cooperated with other people in order to make the most efficient process of making the products during the peak time of the day.
Education
Bachelor of Business - Marketing
Indiana University Bloomington
Bloomington, IN05-2026
Skills
- Customer service
- Financial reporting
- Communication
- Leadership
- Excel
- Chinese
Timeline
Restaurant Worker
Oden Restaurant
06.2023 - 08.2023
Sales Assistant
Manolo Blahnik
04.2022 - 08.2022
Barista
FIFTYLAN
04.2022 - 07.2022
Bachelor of Business - Marketing
Indiana University Bloomington
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