Nara Gonzalez
600 Sweetheart PL, Grandview, WA, 98930
Summary
Dynamic content creator with proven success in social media platforms. While also being an assistant manager at Penske Truck Rental, specializing in revenue optimization and social media management. Achieved thousands in sales within two months through strategic content planning and effective communication. Adept at building customer relationships and driving engagement, leveraging strong project management skills to enhance brand visibility.
Overview
6
6
years of professional experience
Work History
Content Creator
Content Creator
Grandview
09.2025 - Current
- Strategic planning to maximize and boost sales (thousands of dollars in sales within the first 2 months)
- Developed strategies to enhance social media presence across multiple platforms.
- Curated content for social media platforms.
- Growing social media platforms
- Produced multimedia content including videos and graphics to enhance storytelling.
- Content strategy, oversight and planning
- Day to day communications with brands for collaborations
- Edited and proofread written materials to ensure clarity and coherence.
Assistant Rental Manager
Penske Truck Rental
Pasco
06.2024 - Current
- Revenue Optimization
- Interpret and communicate CMS and other payer requirements to ensure charge practices comply with regulatory standards and minimize the risk of claim denials.
- Submit claims for incorrect invoices/claims for crediting invoices
- Oversee operations of 8 agent locations to ensure efficient functionality
- Managed revenue, billing, and invoices for 8 agent locations
- Provide excellent customer service
Substitute Teacher
Cheney School District & Grandview School District
02.2022 - 01.2024
- High level of conflict management skills, especially with parents and children in the classroom.
- Clear and effective communication with students, parents, and colleagues is crucial.
- Establishing and maintaining a positive and productive learning environment.
- Effectively managing student behavior and creating a respectful atmosphere.
- Recognizing and addressing the individual needs of students.
Creator and Business Owner
Sweet Grace Treats
01.2020 - 01.2022
- Manage the financial health of the business, including budgeting, financial planning, and monitoring cash flow..
- Oversee day-to-day operations to ensure efficiency and effectiveness.
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
- Created new baked goods and promoted sales through social media and community outreach.
- Maintained a strong presence on social media of new products.
Store Supervisor & Sales Associate
El Real Furniture Store
Sunnyside
06.2020 - 09.2021
- Supervise and coordinate the activities of store staff.
- Train new employees and ensure existing staff members are well-informed about store policies and procedures.
- Monitor and analyze sales performance against targets, successfully reached individual top goal for store averaging out $7-13k in sales per month.
- Oversee day-to-day store operations, including opening and closing procedures.
- Assist in budget planning and manage store expenses within allocated budgets.
- Cross-Departmental collaboration
Education
B.S. - Business administration, Entrepreneurship, Spanish
Eastern Washington University
06-2023
A.A. - Arts and Science
Yakima Valley Community College
03-2020
Skills
- Content strategy
- Revenue optimization
- Social media management
- Customer relationship management
- Project management
- Content creation
- Effective communication
- Social media expert
- Customer service
- Team collaboration
References
- John Jennings, (509) 830-5432, j3jennings@gmail.com
- Araceli Zuniga, (509) 759-1332, zunigam000@gmail.com
- Tayller Curfman, (509) 643-1450, TMCurfman@gsd200.org
- Chonchol Gupta, CEO of Rebirth Analytics, (503) 782-1665, Choncholg@gmail.com
Academic Highlights
Started my own business-Sweet Grace Treats
Graduated as a Top 10 student in High School & Honors Society member
Graduated with my AA with a Highest Honors
Member of EWU's Honors program
Various President's & Dean's list throughout College
Advanced to 3rd Place at a Business startup competition at EWU.
Promoted to assistant manager in 6 months
Started making thousands in GMV after 2 months of collaborating with brands
Areas Of Experience
- Marketing, finance, accounting and revenue oriented fields
- Content Creation, Editing and Broadcasting
- Troubleshooting customer service complaints and overall satisfaction
- Operations Management and leadership with customers and employees
- Professional Demeanor, efficient and deadline oriented.
Languages
Spanish
Native/ Bilingual
Timeline
Content Creator
Content Creator
09.2025 - Current
Assistant Rental Manager
Penske Truck Rental
06.2024 - Current
Substitute Teacher
Cheney School District & Grandview School District
02.2022 - 01.2024
Store Supervisor & Sales Associate
El Real Furniture Store
06.2020 - 09.2021
Creator and Business Owner
Sweet Grace Treats
01.2020 - 01.2022
B.S. - Business administration, Entrepreneurship, Spanish
Eastern Washington University
A.A. - Arts and Science
Yakima Valley Community College