Summary
Overview
Work History
Education
Skills
Timeline
Maui Jim competition
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NARADO STOKER

NARADO STOKER

Aubrey,TX

Summary

Dynamic and customer-centric sales professional with a proven track record of driving revenue growth in high-volume retail and entrepreneurial settings. Recognized for consistently surpassing sales targets, enhancing customer satisfaction, and fostering collaborative team environments. Expertise includes product presentation, client needs assessment, and innovative business growth strategies. Combines extensive retail knowledge with entrepreneurial acumen, demonstrating a steadfast commitment to operational excellence and ethical practices.

Overview

19
19
years of professional experience

Work History

Owner & Operator

Bowtie Wellness
07.2020 - Current
  • Founded and operate a local smoothie business with a focus on customer satisfaction and operational efficiency.
  • Developed pricing models using market analysis to remain competitive and profitable.
  • Created and managed social media campaigns to increase brand awareness and drive traffic.
  • Supervised and trained staff to improve service quality and operational performance.
  • Consulted with customers to assess needs and propose optimal solutions.

Sales Associate

Tommy Bahama
11.2021 - 06.2024
  • Provided tailored product recommendations and solutions based on customer needs.
  • Fostered a welcoming environment through professional, friendly customer interactions.
  • Resolved inquiries and concerns via in-person and telephone communication.
  • Supported store operations including stock replenishment and visual merchandising.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Food Server

The Free Man Cafe
10.2019 - 01.2024
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Asset Protection Associate/Tire Bay Supervisor

Walmart
07.2015 - 02.2019
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Checked CCTV for evidence of shoplifting.

Juvenile Detention Officer

Hunt County Juvenile Detention Center
11.2006 - 04.2009
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
  • Completed incident reports when disorder or violence occurs.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Managed transportation of juveniles to court hearings or medical appointments while maintaining strict adherence to safety protocols at all times.

Education

Bachelor of Science - Criminal Justice

East Texas A&M University
Commerce, TX
05-2025

Skills

  • Retail Sales & Customer Service
  • Business Development & Brand Promotion
  • Customer Needs Assessment
  • Product Knowledge & Inventory Management
  • Team Leadership & Staff Supervision
  • Pricing Strategies & Market Trends
  • Display Setup & Merchandising
  • Social Media Marketing
  • Customer relations
  • Verbal and written communication

Timeline

Sales Associate

Tommy Bahama
11.2021 - 06.2024

Owner & Operator

Bowtie Wellness
07.2020 - Current

Food Server

The Free Man Cafe
10.2019 - 01.2024

Asset Protection Associate/Tire Bay Supervisor

Walmart
07.2015 - 02.2019

Juvenile Detention Officer

Hunt County Juvenile Detention Center
11.2006 - 04.2009

Bachelor of Science - Criminal Justice

East Texas A&M University

Maui Jim competition

Every quarter Tommy Bahama gave a valued prize to the associate that sells the most amount of Maui Jim sunglasses within a month, selling at least ten. I set my goals on winning the competition  every time, and accomplished my goals.

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