Naraly Morales
Berkeley,CA
Summary
Dedicated cafe associate with strong customer service skills and a focus on teamwork. Proven ability to maintain cleanliness and organization while supporting efficient operations.
Overview
3
3
years of professional experience
Work History
Cafe Associate
Edmonds Cafe
Berkeley, CA
08.2025 - Current
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Provided exceptional customer service to enhance guest experiences and foster loyalty.
- Maintained cleanliness and organization of cafe area to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies and tracking usage trends.
Shift Lead
Edmonds Cafe
Berkeley, CA
09.2022 - 08.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on service standards and operational procedures.
- Coordinated team breaks to optimize coverage during peak hours and special events.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Bachelor of Science - Cognitive Science
University of California, Berkeley
Berkeley, CA05.2026
Skills
- Organization
- Teamwork and collaboration
- Customer service
- Staff leadership
- Staff supervision
- Recipe creation
- Barista expertise
- Barista training
- POS system operation
- Cafe inventory and stocking
- Food safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cafe Associate
Edmonds Cafe
08.2025 - Current
Shift Lead
Edmonds Cafe
09.2022 - 08.2025
Bachelor of Science - Cognitive Science
University of California, Berkeley