Results-driven Sales Agent with expertise in client retention and sales training. Proven ability to enhance collaboration and communication within teams to identify new market opportunities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Agent
ETERNALHEALTH
02.2022 - 04.2026
Developed and maintained strong customer relationships to enhance client retention.
Collaborated with team members to identify new sales opportunities and market trends.
Executed effective sales strategies, increasing product visibility and brand awareness.
Trained junior sales agents on product knowledge and best practices for customer engagement.
Provider Relations Representative
PHYSICIAN PARTNERS
01.2008 - 12.2020
Developed and maintained strong provider relationships to enhance collaboration and communication.
Facilitated onboarding processes for new providers, ensuring compliance with organizational standards.
Analyzed and resolved provider inquiries, improving response times and satisfaction rates.
Coordinated training sessions for providers on updates to policies and procedures, enhancing understanding and adherence.
Education
Bachelor of Science - PHYSICS,CHEMISTRY & MATHS
DYAL SINGH COLLEGE-DELHI UNIVERSITY
DELHI-INDIA
03-1983
Skills
Client relations
Customer assistance
Sales training
Technical support
Certification
CSP - Certified Sales Professional
Licensed HEALTH INSURANCE - FOUR YEARS
Languages
English
Full Professional
Hindi
Native or Bilingual
Interests
I enjoy helping others and giving back to the community