Narce Rosario
San Diego,CA
Summary
Dynamic and reliable professional with a proven track record of developing effective behavior support plans at Creative Solutions for Hope and enhancing customer satisfaction across various roles. A quick learner and organized team player, I excel in bilingual communication and consistently contribute to team and individual goals, demonstrating strong problem-solving skills and determination.
Overview
9
9
years of professional experience
Work History
Behavior Therapist
Creative Solutions for Hope
San Diego, CA
08.2024 - Current
- Developed behavior support plans which included positive reinforcement strategies for challenging behaviors.
- Prepared and maintained required treatment records and reports.
- Implemented behavior intervention plans to motivate and help clients reach highest potential.
- Maintained strict confidentiality concerning client's mental and medical diagnosis
- Monitored client progress through data collection and analysis.
- Developed behavioral plans for clients based on assessment results and established goals.
Porter
Deployed Services
San Diego, CA
08.2023 - 03.2024
- Help the government and other clients with equipment and supplies.
- Provide support to the client for efficient and smooth operation.
- Maintain personal property.
- Organize the warehouse/office space.
Ramp Agent
Delta Airlines
11.2022 - 08.2023
- Load, unload, service, and direct aircraft
- Complete paperwork and is entered into Company's information system as required
- Receive and record Customer baggage, airfreight, mail and company materials
- Perform other related duties as assigned in timely efficient manner
Front Desk Agent
Comfort Inn & Suites
09.2022 - 11.2022
- Cleaned and maintained lobby and common areas by restocking supplies
- Assisted with check-in and check-out procedures for guests.
- Provided excellent customer service while upholding company policies.
- Processed payments accurately and efficiently.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Input and confirmed reservations for guests.
- Provided information about hotel amenities, services, and local attractions.
Activities Assistant
Country Hills post acute
El Cajon, CA
12.2020 - 09.2022
- Help residents fulfill happiness in daily life.
- Organize/host numerous activities
- Transport residents to activity rooms.
- Organize outings.
- Sort mail and delivery to the corresponding resident.
- Handle trust funds.
- Charting on a daily basis for resident records.
Sales Associate
Macys
12.2018 - 05.2020
- promote sales
- Open credit card accounts.
- Ensure the work area is up to standards.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier/Cook
Rubio's Coastal Grill
03.2016 - 11.2018
- Operated the cash register efficiently and accurately, and processed payments by cash, credit card, or gift card.
- Greeted customers and answered any questions they had about the store's products
- Prepared variety of foods according to exact instructions and recipe specifications.
- Followed established procedures and requirements for safe food handling, storage and service.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- maintain customer satisfaction
Education
High School Diploma -
Clairemont High School
San diego, CA06-2017
Some College (No Degree) - Kinesiology
Mesa Community College
San Diego, CASkills
- Quick learner
- Reliable/trustworthy
- Organized
- Determined
- Athletic
- Bilingual (English&Spanish)
- Strong individual/team contribution
Timeline
Behavior Therapist
Creative Solutions for Hope
08.2024 - Current
Porter
Deployed Services
08.2023 - 03.2024
Ramp Agent
Delta Airlines
11.2022 - 08.2023
Front Desk Agent
Comfort Inn & Suites
09.2022 - 11.2022
Activities Assistant
Country Hills post acute
12.2020 - 09.2022
Sales Associate
Macys
12.2018 - 05.2020
Cashier/Cook
Rubio's Coastal Grill
03.2016 - 11.2018
High School Diploma -
Clairemont High School
Some College (No Degree) - Kinesiology
Mesa Community College
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