Narcees Gates
Warren,MI
Summary
Accomplished Security Supervisor with a proven track record at Allied Universal Protection Services, specializing in crisis response management and strategic team leadership. Excelled in enhancing security protocols and staff development, significantly improving safety measures. Skilled in advanced Microsoft Office and adept at relationship building, I bring a comprehensive skill set to address and meet employer-specific needs. Professional with strong experience in customer interaction and engagement. Proven ability to create welcoming environments and ensure positive experiences for all visitors. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skills include communication, problem-solving, and friendly demeanor that employers value.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Allied Universal Protection Services
02.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Supervised team of 5 security personnel during shift.
Process Assistant
Amazon
08.2020 - 10.2023
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Prioritized initiatives to increase success rates of strategic projects.
Security Officer
Securitas Security Services USA
04.2019 - 09.2021
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access 20-30 people per hour
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
No Degree - Accounting And Finance
Macomb, Community College
Warren, MI06-2028
Skills
- Strategic Team Leadership
- Employee Oversight
- Security Staff Development
- Crisis Response Management
- Relationship building and management
- Current US Passport Holder
- Accounting investigations
- OSHA training
- Trained in AED Administration
- Advanced Microsoft Office Skills
Timeline
Security Supervisor
Allied Universal Protection Services
02.2023 - Current
Process Assistant
Amazon
08.2020 - 10.2023
Security Officer
Securitas Security Services USA
04.2019 - 09.2021
No Degree - Accounting And Finance
Macomb, Community College
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