Narciss Raimi
Yakima
Summary
Resourceful Regional Dispatcher experienced in regional freight operations, route coordination, DOT compliance, and driver management. Achieved high productivity and efficient task completion through effective communication, problem-solving, and teamwork. Focused on delivering punctual and accurate logistics solutions in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Regional Dispatcher
Floyd Blinsky Trucking
Yakima
04.2024 - Current
- Coordinated daily dispatch operations for a fleet of 22 regional drivers.
- Coordinated daily dispatch operations to enhance route optimization and scheduling efficiency.
- Scheduled and assigned freight loads to maximize efficiency and reduce empty miles.
- Daily Management of inbound and outbound freight scheduling across multiple regional routes.
- Reduced late deliveries through improved route planning and scheduling.
- Dispatched drivers to meet daily delivery needs for company customers.
- Communicate with drivers to relay instructions and address concerns.
- Worked with brokers and customers to resolve delivery issues and maintain high service levels.
- Utilized dispatch software to track shipments and update delivery statuses.
- Used TMS software to track shipments, update load statuses, and manage documentation.
- Used Mcloud software for daily Dispatch operations, including Building and Billing loads.
- Monitored freight loads to ensure compliance with safety regulations.
- Monitored driver logs and ensured compliance with DOT regulations and HOS requirements.
- Collaborated with maintenance teams to schedule vehicle repairs efficiently.
- Trained new dispatch staff on operational procedures and systems.
- Resolved customer inquiries regarding shipment status and delivery issues.
- Scheduled loads based on priority and equipment availability to streamline operations.
- Managed daily delivery and work schedules to maximize coverage.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
Traffic safety system operator 1
WSDOT
Yakima
01.2024 - Current
- Operated traffic management systems to monitor real-time roadway conditions.
- Coordinated emergency response efforts during incidents and road closures, ensuring timely assistance and safety for affected motorists.
- Maintained communication with law enforcement and emergency services for updates.
- Managed electronic signage to relay real-time information to drivers, optimizing traffic flow and enhancing safety.
- Collaborated with various departments to enhance communication strategies and procedures, improving overall operational effectiveness.
- Implemented safety protocols for secure and reliable radio communications in critical situations.
- Established secure communication with field personnel for effective coordination.
- Monitored and prioritized incoming emergency calls for dispatching.
- Responded promptly to requests for additional resources or support.
- Processed requests for service from the public, such as road hazards or traffic violations.
- Utilized computer systems to enter data and update records related to dispatching activities.
- Received, evaluated and dispatched emergency calls for assistance to appropriate personnel.
- Communicated regularly with field units in order to provide updated information regarding incidents.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Dispatch Manager
Edo Trucking LLC
Yakima
01.2012 - 01.2024
- Managed daily dispatch operations for efficient freight movement and customer satisfaction.
- Managed inbound and outbound freight scheduling across multiple regional routes.
- Monitored personnel and equipment locations to effectively coordinate services and optimize schedules.
- Set schedules and implemented new policies in collaboration with managers to enhance operational procedures and clarify objectives.
- Established and maintained positive relations with customers, brokers, and drivers to foster a collaborative and safe work environment.
- Promoted safe work activities by conducting safety audits and attending company safety meetings.
- • Maintained accurate dispatch records and shipment reports.
- • Coordinated maintenance scheduling to minimize downtime.
Supervisor /Delivery Driver
BP Moving & Storage
Chicago
12.2001 - 12.2011
- Managed daily delivery schedules to optimize route planning and ensure timely deliveries.
- Transported and safely delivered goods to prevent damage or loss.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Resolved concerns by collaborating with customers, personnel, and supervisors.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Trained new drivers on company policies and delivery protocols.
- Coordinated with warehouse staff for timely loading and unloading of goods.
- Ensured compliance with safety regulations, traffic laws, and company policies.
Education
Course - Communication Studies
Air Force
ISRAELHigh School Diploma -
ORT
ISRAELSome College (No Degree) - Photography
Vitzo Art Academy
Haifa, ISRAELSkills
- Load Planning & Dispatching
- Regional Route Coordination
- Freight Scheduling
- DOT & FMCSA Compliance
- Transportation management systems
- GPS & Fleet Tracking
- Billing & Documentation ◦ Hours of Service (HOS) Monitoring
- Phone Dispatching
- Driver Communication
- Logistics management
- Microsoft Office & Google Workspace
- Schedule coordination
- Team collaboration
- Customer Service Problem Resolution
Education and Training
other,other,other
Languages
- English
- Hebrew
Timeline
Regional Dispatcher
Floyd Blinsky Trucking
04.2024 - Current
Traffic safety system operator 1
WSDOT
01.2024 - Current
Dispatch Manager
Edo Trucking LLC
01.2012 - 01.2024
Supervisor /Delivery Driver
BP Moving & Storage
12.2001 - 12.2011
Course - Communication Studies
Air Force
High School Diploma -
ORT
Some College (No Degree) - Photography
Vitzo Art Academy