Narda Blake

• Verified school ID and communicated with visitors to authorize entry to building.
• Operated scanning equipment and metal detectors to identify and confiscate weapons.
• Monitored safety of school grounds and surrounding public areas, taking note of violations.
• Offered medical assistance when needed.
• Patrolled school property and mitigated risk or reported incidents.

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• Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
• Utilized radio, telephone and Type communications equipment to contact other on-campus personnel and external authorities.

• Supervised grounds, employee entrances, and exits and security officers on duty.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Monitored property and investigated areas of suspicion.
• Recorded incident reports with detailed accounts of occurrences.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.
• Tallied cash drawer at beginning and end of each work shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Worked flexible schedule and extra shifts to meet business needs.
• Addressed customer needs and made product recommendations to increase sales.