Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
MRI Technician Assistant
Shields Healthcare Services
Falmouth, MA
08.2023 - Current
Assisted MRI Technologist with patient preparation and positioning for imaging procedures.
Set up and operated MRI scanner, including selecting appropriate imaging parameters, adjusting coils, and ensuring proper functioning of equipment.
Performed quality control tests on MRI scanners to ensure accuracy of images.
Demonstrated knowledge of safety regulations regarding operation of MRI equipment and radiation protection principles.
Maintained accurate records of patients' exams, including patient history, vital signs, medications, allergies and other information required for billing purposes.
Educated patients on procedure protocol prior to scanning to reduce anxiety levels during exam.
Verified patient identification prior to scanning process to ensure correct results are obtained from exam.
Ensured cleanliness of all examination rooms before and after each scan was completed.
Provided assistance in the administration of contrast media agents as directed by radiologist or technologist.
Conducted post-procedure follow-up calls with patients as needed per departmental guidelines.
Monitored patient during procedure to ensure comfort level is maintained throughout the scan process.
Responded promptly and appropriately to emergency situations involving patients undergoing scans.
Instructed new staff members in the use of MRI equipment and safety protocols associated with its use.
Adhered strictly to HIPAA regulations when handling confidential patient data.
Maintained a safe work environment by following hospital policies and procedures related to infection control practices.
Assisted in training new employees on standard operating procedures related to the use of MRI scanners.
Developed, labeled and collated diagnostic images to update patient records.
Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
COVID-19 Contact Tracer
County of San Diego Health & Human Services Agency
San Diego, CA
09.2020 - 04.2022
Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Educated clients on options to assist in making informed decisions.
Answered around 25 calls and interacted with community members to provide information on advocacy services.
Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
Provided information to access financial assistance, legal aid or housing.
Understood and followed oral and written directions.
Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
Stay at Home Parent
Stay At Home Mom
12.2019 - 09.2020
Took time to Raise a family.
Legal Secretary
Daniel D. Martin & Associates LLC
Wilmington, DE
10.2018 - Nov2019
Photocopied all correspondence, documents and other printed materials.
Proofed documents and submitted to attorneys for review.
Received and disbursed incoming mail.
Coordinated and scheduled meetings and telephone conferences.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Checked office supplies stock and placed orders to maintain levels.
Opened new client files and new matters in CMS.
Processed and distributed invoices to bill clients.
Organized and prioritized case loads of 3 attorneys.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Arranged case files and maintained records and notebooks.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Took detailed notes in meetings and disseminated information afterward.
Underwriter Support Tech Assistant
Amtrust Financial Services, Lyndon B Johnson Freeway
Dallas, TX
06.2014 - 05.2018
Performed simple and semi-skilled work with minimal supervision.
Updated logs and computer records with latest customer and job details.
Demonstrated leadership by making improvements to work processes and helping to train others.
Planned and completed group projects, working smoothly with others.
Education
Associate of Science - Business Administration
Brookhaven College
Dallas, TX
05.2018
Skills
Community Relations
Schedule Management
Problem-Solving
Organized and Detail-Oriente
Bilingual in Spanish and English
Maintaining Updated Records
Client and Community Service
Administration and Management
Administrative Support
Certifications
Basic Life Support Certification (American Red Cross)
Adult and pediatric First Aid/AED/CPR certification
Timeline
MRI Technician Assistant
Shields Healthcare Services
08.2023 - Current
COVID-19 Contact Tracer
County of San Diego Health & Human Services Agency
09.2020 - 04.2022
Stay at Home Parent
Stay At Home Mom
12.2019 - 09.2020
Legal Secretary
Daniel D. Martin & Associates LLC
10.2018 - Nov2019
Underwriter Support Tech Assistant
Amtrust Financial Services, Lyndon B Johnson Freeway