Professional Experienced Senior System Architect with more than 10.4 years in global technology development and enterprise applications, specializing in PEGA technologies, with expertise in programming, software architecture design, and development. Holding a high standard of exceptional communication and interpersonal skills with a proven background in development. Attained 10+ years of experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems, and PEGA Rules Process Commander (PRPC). Consistently worked at well-known enterprise clients such as Elevance Health, Truist financial, Bank of America, Automobile Association, Moody's Investor Services, and American Express.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pega Senior System Architect
Hindsight Software Solutions Inc
04.2022 - Current
Company Overview: Client: Elevance Health |
Develop applications using Pega Rules Process Commander (PRPC) for both process management and business rule development
Continuously refactor code by employing visualization and other techniques to accelerate concepts and deliver ongoing improvements
Involved in the grooming sessions gathering business requirements and presenting demos to product owners
Attended daily scrum calls as well as the technical design meetings and provided technical solutions
Executed different integrations like REST & SOAP services that captured required details
Performed code/Peer reviews, creation of rule sets, products, and deployments
Prepared design documents for new CR's implementation
Developed reusable code to improve maintainability and reduce redundancy
Create delegate rules that enable users to modify data in the production environment
Implementing proper indexing strategies and using connection pooling to optimize database connections, thereby accelerating database query performance
Implemented parallel processing and background processing in applications using various tools and techniques like Load-Data Pages, Split for Each, Agents, Job schedulers, Queue Processors etc
Experienced in designing and generating BIX extracts in Pega for enterprise-level reporting
Coded promotions different environments (SIT, UAT &PROD)
Engaged with CI/CD team to promote code into higher environments
Client: Elevance Health | www.elevancehealth.com
Pega Senior System Architect
Hindsight Software Solutions Inc
01.2021 - 04.2022
Company Overview: Client: Elevance Health | www.elevancehealth.com
Involved in the grooming sessions gathering business requirements and presenting demos to product owners
Attended daily scrum calls as well as the technical design meetings and provided technical solutions
Supported Jr team members while developing applications
Performed code/Peer reviews, creation of rule sets, products, and deployments
Prepared design documents for new CR's implementation
Executed different integrations like REST & SOAP services that captured required details
Upgraded applications to ensure compatibility with the latest Internet Explorer versions
Contributed to the creation of various portals, including Admin, ManagerOE, Users, and Claims user portals
Designed and implemented an Excel bulk upload process to streamline the creation of work items
Developed and configured Case Management applications, defining multiple stages and processes
Design and implement complex, interactive user interfaces in PRPC efficiently using advanced web development skills in JavaScript, CSS, and HTML
Develop reusable and specialized PRPC user experiences by building UI rules such as Harness, Sections, layouts, User Portals, and Manager Portals
Design and implement database integration using Rule-Connector-SQL rules
Write stored procedures to retrieve and update data, and create data transform and activity rules to call connect-SQL rules using methods like RDB-Open, RDB-Browse, RDB-Save, and RDB-List for interacting with external tables
Developed reusable code to improve maintainability and reduce redundancy
Create delegate rules that enable users to modify data in the production environment
Implementing proper indexing strategies and using connection pooling to optimize database connections, thereby accelerating database query performance
Experienced in designing and generating BIX extracts in Pega for enterprise-level reporting
Coded promotions different environments (SIT, UAT &PROD)
Engaged with CI/CD team to promote code into higher environments
Client: Elevance Health | www.elevancehealth.com
Pega Senior System Architect
Trilogy International Inc
03.2020 - 01.2021
Company Overview: Client: Truist Financial
Collaborated closely with the Product Owner and team to analyze and understand business requirements
Attended daily scrum calls as well as the technical design meetings and provided technical solutions
Hands-on experience with the Smart Dispute Framework for Issuers 7.48
Developed end-to-end ACH flow processes tailored to meet the needs of BB&T client data
Developed and configured Case Management applications, defining multiple stages and processes
Customized ACH flow creation based on specific business requirements
Actively involved in resolving issues during Testing and UAT phases
Utilized debugging tools extensively, including Clipboard, Tracer, and UI Inspector, for efficient troubleshooting
Lead and coordinated daily Scrum meetings, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Supported Jr team members while developing applications
Client: Truist Financial
Pega Senior System Architect
Tata Consultancy Service
Hyderabad, India
12.2018 - 02.2020
Company Overview: Client: Bank of America
Collaborated closely with the Product Owner and team to analyze and understand business requirements
Contributed to the development and implementation of Business Intelligence Exchange (BIX)
Involved in the development process using Pega PRPC 7.1
Implemented activities based on specific business logic
Actively worked on resolving issues during the Testing and UAT phases
Utilized debugging tools extensively, including Clipboard, Tracer, and UI Inspector, to troubleshoot issues effectively
Facilitated and coordinated daily Scrum meetings, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Supported Jr team members while developing applications
Client: Bank of America
Pega Senior System Architect
Zensar Technologies
Hyderabad, India
07.2017 - 11.2018
Company Overview: Client: Automobile Association
Implemented activities based on specific business logic
Actively worked on resolving issues during the Testing and UAT phases
Utilized debugging tools extensively, including Clipboard, Tracer, and UI Inspector, to troubleshoot issues effectively
Facilitated and coordinated daily Scrum meetings, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Continuously refactor code by employing visualization and other techniques to accelerate concepts and deliver ongoing improvements
Create a variety of rules and features, including flows, activities, user interfaces, flow actions, agents, SLAs, correspondence, reports, listeners (File, MQ)
Involved in the development process using Pega PRPC 7.4
Design and implement complex, interactive user interfaces in PRPC efficiently using advanced web development skills in JavaScript, CSS, and HTML
Develop reusable and specialized PRPC user experiences by building UI rules such as Harness, Sections, layouts, User Portals, and Manager Portals
Build web services using Pega SOAP and REST rules as per client specifications
Develop high-volume web services utilizing API protocols and data formats (REST, JSON, SOAP, XML)
Design and implement database integration using Rule-Connector-SQL rules
Client: Automobile Association
Pega System Architect
Syntel Inc
Pune, India
07.2017 - 11.2018
Company Overview: Client: American Express
Participated in analyzing both business and technical requirements
Reviewed Business Requirements and System Specifications to gain a comprehensive understanding of the application
Involved in the development process using Pega PRPC 7.1
Contributed to the development of PRPC components such as layouts, sections, harnesses, flows, and flow actions
Delivered tasks within deadlines while following the Agile-Scrum methodology
Worked on bug fixes and enhancements to improve the application
Engaged in development activities using Pega PRPC 7.1
Implemented activities in accordance with the defined business logic
Actively worked on resolving issues encountered during Testing and UAT phases
Utilized debugging tools extensively, including Clipboard, Tracer, and UI Inspector, to troubleshoot issues effectively
Client: American Express
Education
Master of Technology (M.Tech) - Computer Science and Engineering
JNTUH
India
01.2014
Bachelor of Technology (B.Tech) - Information Technology
Corporate Director and Administrator Managed Care, Payer Relations, Contracting and Networks at PAM Health Hospital, Voyages Behavioral Hospital System and Professional Group Medical CareCorporate Director and Administrator Managed Care, Payer Relations, Contracting and Networks at PAM Health Hospital, Voyages Behavioral Hospital System and Professional Group Medical Care