Narendran D
Seattle,WA
Summary
Seeking exigent senior career options in Hardware Engineer
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
System Engineer
TATA Consultancy Services Pvt Ltd.
07.2022 - Current
- Administration of Data center located in seattle
- Working as a senior member of Hardware and virtualization team
- Supported Data Center operations Team
- Taking care all the high end servers in data center for hardware related issues across USA and China.
- Having practical knowledge in vsphere,intersight
- Depth knowledge in Cisco servers are like C220,M5,M6 Blade and Xchasis Server
- Depth Knowledge in Dell R650 Servers
- Working on ESXi hosted servers
- Installing/Racking Physical servers at Data Center
- Having knowledge in Datadog Agent
- Working the tickets thru SNOW and Kanban Board
- Co-ordinating with vendors for other locations hardware related issues
- Using DRT tool to create the data center access for Field Engineers
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Conducted end-user reviews for modified and new systems.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
DATA CENTER LEAD
Tata Consultancy Services
12.2015 - 06.2022
- Working with a team of 9 as an L2 Support for Customer
- Administration of the Cisco and Dell Servers
- Administration of ESXI hosted servers
- Upgrading ESXI firmware and OS patching
- Collaborating with Users over slack and Teams
- Working with Backup team,HAVENG Team, Network team ,Oracle team for data center related issues/changes
- Co-coordinating with various teams based on IT Service management like Change management, problem management, Incident management to achieve the maximum service delivery
- Collaborated with cross-functional teams to ensure smooth operations across the entire data center infrastructure.
- Notified and facilitated communication with designated personnel in event of hardware, operating system or software failure.
- Performed root cause analyses on system failures to prevent future occurrences and maintain high availability rates.
- Established best practices for server configuration management to ensure consistency across all deployed systems.
- Assisted in data center expansions to accommodate growing business needs and increasing workloads.
Education
Bachelor of Engineering - Computer Science
IFET College of Engineering
Villupuram06-2010
Skills
- Troubleshooting
- Hardware and software installation
- System engineering
- Technical support
- Project management
- Incident management
Dateofjoining
05/04/16
Certification
- Cisco Certified Network Associate (CCNA R& S)
- Microsoft Office 365 platform (MS200)
- ITIL
Currentdesignation
Assistant Consultant
Childrengender
girl
Personal Information
- Passport Number: U6919803
- Number of Children: 1
- Date of Birth: 10/31/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa : H1B valid till sep-2026
- Current Residence: 13816 NE 11th Street
Unit L12, Bellevue , WA-98005, USA
Timeline
System Engineer
TATA Consultancy Services Pvt Ltd.
07.2022 - Current
DATA CENTER LEAD
Tata Consultancy Services
12.2015 - 06.2022
- Cisco Certified Network Associate (CCNA R& S)
- Microsoft Office 365 platform (MS200)
- ITIL
Bachelor of Engineering - Computer Science
IFET College of Engineering
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