Naresa Thomas

Conducted weekly initial indoctrination briefings for program approved personnel.

● Ensured proper marking of classified materials and made appropriate security determinations.

● Documented and kept accountability of all classified media in the document control system.

● Reviewed and verified personnel security clearances and SAP accesses through JADE.…

● Utilized CORE to retrieve and send SAP material for Security Classification Challenges.

● Processed, reviewed, and tracked incoming Program Access Requests (PARs).

● Tracked personnel security information; including security clearance status, SAP access status, security

training records and program debriefing.

● Executed and documented physical security documentation such as Fixed Facility Checklists.

● Conducted annual self-inspection and prepared the corrective action plan.

● Handled classified documents in accordance with all applicable directives.

● Uploaded documents into JADE including Program Indoctrination Agreements (PIAs), program training documentation.

• Assisted with crowd control during large events held at the facility.
• Maintained accurate logs of all security related activities.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Check identification of all visitors and verify that they have proper authorization.
• Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
• Responded to alarms and conducted investigations as required.
• Conduct opening and closing procedures using keys and the automated alarm system in the facility.
• Manually controlled all entrance and exit gates.
• Conduct traffic control in parking lots and entrance to facility.
• Assist with training of all new officers.

• Scheduled and staffed posts and officers, while conducting uniform and census inspections.
• Conducted new officers training, which included hard and soft copy presentations.
• Prepared written reports regarding post orders and recommended changes.
• Served as a rover for building checkpoints, while supporting the front desk and loading dock.
• Interpreted and implemented quality assurance standards and procedures.
• Documented internal audits and other quality assurance activities.
• Monitored risk management activities.
• Conducted 20 inspections and reports of officers on a daily basis.
• Developed and implemented quality assurance policies and procedures.
• Recognized security risks to properly handle situations.

• Managed 9 team members and supervised the IT service desk in accordance with DDTC policies and operational procedures.
• Managed daily phone and email log of all team members. Each team member averaged over 80 to 100 phone calls or emails.
• Managed and audited daily operations in order to facilitate process improvements.
• Supported external users leveraging defense trade inquiries and application support.
• Provided effective internal Service Level Agreements (SLAs) for telephone/email inquiries.
• Created weekly/monthly reports and provided presentations to senior management.
• Lead all weekly team meetings.
• Exclusively managed for a minimum of 3 years external users (35,000) leveraging the PMDDTC application support and defense trade inquiries.
• Managed escalations from customers or other departments within the organization.
• Processed and logged over 80 to 100 calls and emails on a daily basis.

• Controlled incoming and outgoing registration packages.
• Processed forms/updates of incoming and outgoing calls.
• Transported registration transactions to the accurate processing office.
• Processed and controlled temporary and permanent badges.
• Assisted with special projects or tasks related to departmental functions upon request.
• Reviewed invoices for accuracy before submitting them for payment processing.

• Answered multiple telephone lines and directed calls to the appropriate DOD departments.
• Updated and filed all traffic violations and vehicle registration records for all personnel at Headquarters Marine Corps.
• Served as administrator for the Marine Corps Judicial Officer for Traffic Court on Henderson Hall, Headquarters of the Marine Corps.
• Documented all results of traffic violations processed through the Marine Corps Judicial System.
• Conducted the indoctrination of all enlisted Marines into bachelor enlisted quarters, reporting for duty or temporary assignment.
  
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Independently worked front desk and all associated duties.
• Processed and issued all visitor badges.
• Performed background checks and processed all permanent employees.