Nariah White
Pittsburgh,PA
Summary
Highly driven and detail-oriented professional aiming to embark on a lifelong career in the Human Resources industry. Currently, I am building a foundational understanding of HR principles gained through academic coursework. Strong interpersonal communication skills, with the proven ability to build relationships, and foster a collaborative and positive work environment. I am eager to contribute innovative solutions to workplace challenges and support organizational development. Displays a genuine willingness to lead and enhance organizational goals. Committed to staying updated with the latest HR trends and practices, to provide valuable insights to clients.
Overview
7
7
years of professional experience
Work History
Pre-Arrival Representative
UPMC
Pittsburgh, PA
08.2023 - Current
- Ensure the accuracy of insurance, workers' compensation, and auto claims through direct communication with relevant parties.
- Validate benefits with insurance agencies for hospital admissions.
- Arrange services and coverage commitments prior to patients' procedure arrivals.
- Submit price estimates to establish self-pay accounts for uninsured patients, including medical billing negotiation for continued care.
- Executed financial transactions as required.
Patient Access Specialist I
UPMC
Pittsburgh, PA
05.2021 - 08.2023
- Perform a variety of administrative duties in a hospital based clinic for kidney, liver and small bowel transplant patients serving between 130-200 patients daily.
- Ensured the integrity of demographics, insurance, and laboratory information.
- Coordinated schedules adhering to department guidelines.
- Escalate to the appropriate clinical personnel when necessary, including through documentation in patient charts.
- Executed vital billing responsibilities, ensuring financial requirements adhered to.
- Provided peer performance feedback to enhance team productivity.
- Perform extensive job training for new employees.
Inbound Customer Service Account Resolution Specialist
Alorica
Pittsburgh, PA
04.2020 - 12.2020
- Facilitated settlement of outstanding balances.
- Manage high volume of inbound and outbound phone interactions.
- Quickly implemented solutions for customer issues through team effort.
- Communicated conditions of payments, ensuring asset protection.
- Negotiated payments for successful account resolution.
Barista
Starbucks
Pittsburgh, PA
05.2019 - 03.2020
- Enhanced service efficiency through collaborative efforts with team members.
- Adhered to Starbucks operating policies to ensure accurate cash handling.
- Prepared food and beverages according to Starbucks standards.
- Provided enthusiastic and upbeat customer interactions.
Administrative Assistant
Steel City Arts Initiative
Pittsburgh, PA
07.2018 - 10.2018
- Coordinated marketing efforts for community-focused charity events.
- Manage and organize meetings, understand the importance of sponsors for successful outcomes of events through the talent of contact networking, and meeting deadlines
- Experience with Google AdSense, Microsoft Office and professional social media platforms
Education
Associate of Science (A.S.) - Business Management
Community College of Allegheny County (CCAC)
Pittsburgh, PA05.2026
Bachelor of Science (B.S.) - Human Resources
Community College of Allegheny County (CCAC)
Pittsburgh, PA05.2026
High School Diploma -
City Charter High School
Pittsburgh, PA05.2016
Skills
- Microsoft 365
- Data entry proficiency
- Marketing strategy
- Workflow Optimization
- Billing Negotiation
- Google Workspace
- Mac OS X
- Performance evaluation
- Strategic Team Engagement
- Customer relations
- Organization
- Public speaking
- Multitasking
- Conflict resolution
- New employee training
Awards
Frank Sarris Clinic Employee Spotlight, UPMC, 05/2023
Timeline
Pre-Arrival Representative
UPMC
08.2023 - Current
Patient Access Specialist I
UPMC
05.2021 - 08.2023
Inbound Customer Service Account Resolution Specialist
Alorica
04.2020 - 12.2020
Barista
Starbucks
05.2019 - 03.2020
Administrative Assistant
Steel City Arts Initiative
07.2018 - 10.2018
Associate of Science (A.S.) - Business Management
Community College of Allegheny County (CCAC)
Bachelor of Science (B.S.) - Human Resources
Community College of Allegheny County (CCAC)
High School Diploma -
City Charter High School
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