Narinder Paul Singh
Hoffman Estates,IL
Summary
Dynamic cybersecurity professional with a proven track record at UPS, excelling in security monitoring and risk assessment. Leveraging strong analytical skills and team leadership, I successfully implemented strategies that enhanced operational efficiency and safeguarded sensitive assets. Committed to continuous growth and development in high-stakes environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Package Handler
UPS
Palatine, IL
08.2017 - Current
- Consistently exceeded productivity goals while ensuring accuracy and adherence to strict security protocols.
- Maintained compliance with safety regulations, risk management procedures, and secure handling of sensitive assets.
- Safeguarded high-value shipments, applying risk management and security best practices to prevent unauthorized access.
Cybersecurity Fellow
Springboard
09.2023 - 03.2025
- I studied incident response, security infrastructure, firewalls, network security, database encryption technologies, data discovery, retention and destruction technologies, and vulnerability assessment, with systems including Mac, Linux, and Windows servers.
- Completed over 35 projects and 50 technical labs that provide real-world context in cybersecurity, guided by 1:1 mentorship from industry experts.
Operations Supervisor
Sears
IL
09.2012 - 04.2018
- Managed team schedules for up to 35 associates to achieve operational goals and applied problem-solving and workflow optimization and ensuring operational efficiency and resource optimization
- Maintained compliance with safety, compliance, and company standards to maintain a safe working environment
Customer Service Supervisor
Old Navy
IL
10.1997 - 11.2011
- Progressed from Sales Associate to Customer Supervisor, Key Holder, and Operations Supervisor, and demonstrated leadership, problem-solving, and effective decision-making
- Oversaw operational tasks and ensured high-quality service, resolved escalated issues, and implemented solutions to enhance customer loyalty
Education
Springboard Cyber Security Career Track -
Springboard
San Francisco, CASkills
- Security monitoring
- Analyzing security alerts
- Microsoft Sentinel
- Splunk
- Wireshark
- Risk assessment methodologies
- Risk identification
- Mitigation strategies
- Intrusion detection and prevention systems (IDS/IPS)
- VPNs
- Network security principles
- Planning
- Scheduling
- Coaching
- Team member development
- Promoting growth
Certification
CompTIA Security+, 03/14/25
Springboard Certificate of Completion, 03/25/25
Timeline
Cybersecurity Fellow
Springboard
09.2023 - 03.2025
Special Package Handler
UPS
08.2017 - Current
Operations Supervisor
Sears
09.2012 - 04.2018
Customer Service Supervisor
Old Navy
10.1997 - 11.2011
Springboard Cyber Security Career Track -
Springboard
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