Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Narine Niazian

Narine Niazian

Tujunga,California

Summary

Expert at enhancing customer experience, my tenure at Smart & Final developed my skillset. I achieved notable customer satisfaction improvements through my effective communication and attention to detail. My background also includes expertise in logistics an legal support which demonstrates my tech savvy skills, making me a versatile and reliable asset to any team.

Overview

2
2
years of professional experience

Work History

Customer Service Clerk

Smart & Final
Tujunga, California
07.2024 - Current
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
  • Maintained a clean environment by changing out the trash and upholding restroom sanitation.
  • Assisted with collecting carts and organizing products to the company's standards.
  • Mentored junior team members and managed employee relationships.

Shipping and Receiving Clerk

ITS Creations
Redando Beach, Ca
01.2024 - 04.2024
  • Discovered and addressed storage and transportation issues with products.
  • Assembled and repackaged items into containers and boxes for shipment.
  • Used computers to generate shipping labels and update inventory.
  • Resolved issues with lost or damaged packages with customers.
  • Processed returns from customers, inspecting products, and updating records accordingly.
  • Packed outgoing orders securely, ensuring the safe transport of goods.

Legal Assistant

Ambarchyan Law
Glendale, California
06.2023 - 09.2023
  • Handled appointment setup, information gathering, and notice issuing.
  • Proofread legal documents for accuracy, formatting consistency, and grammatical errors.
  • Reviewed incoming mail and distributed it to the appropriate parties within the firm.
  • Maintained and filed records and reports on case activity, and prepared statistical reports.
  • Organized calendars of required court hearings, appearances, and document due dates.

Education

High School -

Verdugo Hills High School
Tujunga, CA
06-2025

Skills

  • Technologically Proficient
  • Effective Communication
  • Interpersonal Skills
  • Attention to Detail
  • Punctual and Reliable
  • Receiving Procedures
  • Customer Service
  • Social Media Marketing Abilities

Languages

  • English, Fluent
  • Armenian, Fluent

Accomplishments

  • Junior Class President
  • Academy Leadership President
  • Armenian Club President
  • Eco Club Vice President

Affiliations

  • Social Media Managing for school accounts
  • Social Media Managing for cosmetology business, Brows and Beauty by Anik

Timeline

Customer Service Clerk

Smart & Final
07.2024 - Current

Shipping and Receiving Clerk

ITS Creations
01.2024 - 04.2024

Legal Assistant

Ambarchyan Law
06.2023 - 09.2023

High School -

Verdugo Hills High School

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Narine Niazian