Narineh Elyasi
Glendale,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Administrative Client Care Specialist
Fyzical Therapy And Balance Center
10.2022 - 12.2023
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Streamlined office processes for increased efficiency and productivity through thorough organization and attention to detail.
- Collaborated with team members to ensure optimal client care and support, resulting in improved overall customer experience.
- Managed high-volume incoming calls, providing exceptional service by accurately answering questions and directing clients to appropriate resources.
Therapy Care Coordinator
Tarlani Home Health
08.2021 - 09.2022
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Patient Intake Coordinator
Gemini Home Health
07.2021 - 07.2021
- Improved patient satisfaction by efficiently managing intake processes and addressing concerns promptly.
- Maintained accurate medical records, contributing to better-informed treatment decisions by healthcare providers.
- Coordinated insurance verifications and authorizations, enabling timely access to necessary treatments for patients.
- Conducted pre-visit preparations such as obtaining necessary forms or documentation from patients or referring physicians ahead of scheduled appointments.
Education
Bachelor of Science - Healthcare Administration
California State University - Northridge
Northridge, CA05.2022
Bachelor of Arts - Business Administration And Management
Los Angeles Harbor College
Wilmington, CA12.2015
High School Diploma -
Herbert Hoover High School
Glendale, CA06.2010
Skills
- CPI Certified
- Heartsaver First Aid CPR AED
- Team Collaboration
- Administrative Support
- Problem Solving
- Office Equipment Operation
- Empathy and Compassion
- Tri-lingual
- Organizational Skills
Timeline
Administrative Client Care Specialist
Fyzical Therapy And Balance Center
10.2022 - 12.2023
Therapy Care Coordinator
Tarlani Home Health
08.2021 - 09.2022
Patient Intake Coordinator
Gemini Home Health
07.2021 - 07.2021
Bachelor of Science - Healthcare Administration
California State University - Northridge
Bachelor of Arts - Business Administration And Management
Los Angeles Harbor College
High School Diploma -
Herbert Hoover High School
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