Nariya Atkinson
Kalamazoo,MI
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional communication and computer skills at Target to enhance guest satisfaction and team productivity. My ability to build relationships and prioritize work effectively led to a noticeable improvement in service delivery, demonstrating my commitment to excellence in customer service and teamwork.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
08.2022 - 11.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Education
Bachelor Of Nursing - Pre-Nursing
Western Michigan University
Kalamazoo, MISkills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Customer Service
- Detail Oriented
- Computer Skills
- Language proficiency
Languages
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
08.2022 - 11.2024
Bachelor Of Nursing - Pre-Nursing
Western Michigan University
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