Narla Bennett
Las Vegas
Overview
9
9
years of professional experience
Work History
Appointment Setter
Bright Solar
Las Vegas
05.2024 - Current
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
- Maintained a positive attitude while dealing with difficult situations involving customers.
- Developed and maintained relationships with potential customers through phone conversations.
Timeshare Sales Agent
El Dorado Resorts
Las Vegas
04.2023 - 04.2024
- Greeted potential customers and assessed their needs to determine the best timeshare package for them.
- Negotiated prices and terms of sale with customers.
Team Leader
Einstein Bagels
Las Vegas
05.2020 - 04.2023
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Collections Agent
Check City Corporate
Las Vegas
08.2016 - 09.2019
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Conducted skip tracing activities to locate delinquent customers.
Education
High School Diploma -
Lynwood High School
Lynwood, CASome College (No Degree) - Business
College of Southern Nevada
Las Vegas, Nevada, NVSkills
- Customer relationship management
- Lead generation
- Appointment scheduling
- Sales negotiation
- Objection handling
- Communication techniques
- Debt negotiation
- Credit and collections
Timeline
Appointment Setter
Bright Solar
05.2024 - Current
Timeshare Sales Agent
El Dorado Resorts
04.2023 - 04.2024
Team Leader
Einstein Bagels
05.2020 - 04.2023
Collections Agent
Check City Corporate
08.2016 - 09.2019
High School Diploma -
Lynwood High School
Some College (No Degree) - Business
College of Southern Nevada