Summary
Overview
Work History
Education
Skills
Timeline
Generic

Narmatha Gunasekaran

Lakeorion,Lake orion

Summary

Dynamic Team Lead with a proven track record at United Wholesale Mortgage, driving AI/ML integration to enhance user experiences. Expert in performance monitoring and conflict resolution, I foster high-performing, diverse teams. Successfully implemented strategic data solutions, achieving a 10% increase in conversion rates while optimizing workflows for efficiency.

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

18
18
years of professional experience

Work History

TeamLead, Generative AI

United Wholesale Mortgage
04.2025 - Current

Team Lead – Generative AI Product Team
Leading a 14-member cross-functional team of Frontend and Backend Developers, AI Engineers, QA, QE, and BAs to deliver exceptional user experiences by integrating AI/ML capabilities. Collaborate with the Product Owner, Product Manager, and Scrum Master to consistently achieve sprint goals.

  • Established a clear vision to harness AI for solving real-world problems, creating intuitive, impactful solutions that drive organizational value.
  • Set performance expectations, monitored progress, and provided constructive feedback. Delegated responsibilities based on individual strengths, fostering empowerment and ownership.
  • Maintained an inclusive, diverse, and respectful team environment; effectively resolved conflicts and promoted a positive, collaborative culture.
  • Enhanced productivity through streamlined processes, performance metric reviews, and efficient resource coordination to meet deadlines and deliver high-quality outcomes.
  • Encouraged feedback across organizational levels, implementing actionable changes for sustained growth and efficiency.
  • Conducted in-depth market research to inform strategic decisions and maintain a competitive edge.

TeamLead, Data Engineering and Analytics

Rocket
05.2019 - 07.2024
  • Led a 10+member cross-functional team delivering powered solutions and scalable data products for 1.5M+ monthly visitors.
  • Designed and implemented Digital Data Domain architecture and real-time AWS pipelines, improving campaign optimization and data-driven decisions.
  • Migrated Big Data infrastructure to AWS Cloud, eliminating technical debt, cutting costs, and boosting scalability.
  • Delivered user-centric insights that increased visit-to-lead conversions by 5% and visit-to-close rates by 10%.
  • Directed CCPA compliance, enhancing user trust and regulatory alignment.
  • Optimized data workflows for 60% faster access, integrated CI/CD, and embedded DevOps best practices.
  • Championed A/B testing to drive product improvements with data-backed decisions.
  • Built, scaled, and mentored high-performing teams, fostering collaboration, diversity, and accountability.

Product Owner

Rocket
11.2016 - 05.2019

Technical Business Analyst

Lloyds Banking Group
02.2010 - 07.2011

Technical Business Analyst

Woolworths Group
12.2007 - 08.2009

Education

Bachelor of Science - Bachelor of Applied Computer Science

Bharathiyar University
India

Boot Camp - Java

Grand Circus
Detroit

Skills

  • Product & Agile Delivery: Roadmap Planning, Backlog Management, Prioritization, User Stories, Agile (Scrum, SAFe, Kanban), Strategic Planning, Timeline Management, Budgeting, Risk Management, Resource Allocation, Stakeholder & Vendor Management
  • Leadership & People: Cross-Functional Team Leadership, Performance Management, People Development, Conflict Resolution, Presentation Skills
  • AI/ML & Data Technologies: AI/ML Integration, React, C#, Python, AWS (Lambda, Glue ETL, Athena, EMR, CloudWatch), Microservices, Data Warehouse, Data Lake, SQL, Business Intelligence, Reporting
  • Product Experimentation & DevOps: A/B Testing, Data Experimentation Frameworks, CI/CD
  • Tools: JIRA, Confluence

Timeline

TeamLead, Generative AI

United Wholesale Mortgage
04.2025 - Current

TeamLead, Data Engineering and Analytics

Rocket
05.2019 - 07.2024

Product Owner

Rocket
11.2016 - 05.2019

Technical Business Analyst

Lloyds Banking Group
02.2010 - 07.2011

Technical Business Analyst

Woolworths Group
12.2007 - 08.2009

Bachelor of Science - Bachelor of Applied Computer Science

Bharathiyar University

Boot Camp - Java

Grand Circus