Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Naser Kolenovic

Woodbridge,NJ

Summary

Hard-working and dedicated professional with an IT background seeking to transition into a car insurance and warranty sales role with a talent for explaining complex concepts in a clear, customer-friendly manner. Motivated by close family members and friends who have achieved remarkable success in sales, fueling a strong interest in transitioning to a sales role in the car insurance and warranty. Passionate about ongoing personal and professional development. Known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Perla
Woodbridge
06.2024 - Current
  • Preparing dishes for proper presentation, speaking with customers while maintaining a professional and polite attitude
  • Understanding Customer Service and experience in handling large groups of clients
  • Knowledgeable on product and processes to understand how to sell
  • Excellent problem-solving skills and ability to take constructive criticism

Assistant

Black Mountain Realty
Woodbridge
01.2023 - Current
  • Units total maintained with a Superintendent
  • Daily communications with tenants, collecting rent, landscaping, cleaning, general maintenance and repairs, painting, construction and demolition

Repair Technician Intern

UbreakiFix
Millburn
12.2024 - 02.2025
  • Handling calls with customers daily over the phone and providing information on services and/or reports of current state of repairs
  • Inventory and data entry
  • Ability to stay determined to learn how to trouble-shoot and perform repairs even without instructions, by thorough analysis and comprehension of product
  • Ability to listen to advice from someone who has more experience, and apply that advice

Education

Computer Systems Support Technician - Certificate

Lincoln Technical Institute
Iselin, NJ

Skills

  • Cloud computing
  • Help Desk
  • IT Support
  • Microsoft Infrastructure
  • PC Troubleshooting
  • Repairs
  • Remote access
  • Remote User Support
  • Software installations
  • Configurations
  • Ticketing system
  • Marketing
  • Management
  • Interpersonal communications
  • Sales acumen
  • Business development
  • Staff training and development
  • Conflict resolution
  • Trend analysis
  • Verbal and written communication

Certification

TestOut PC Pro Certification, 02/24, 6-U6-6CWK, 6-2C6-VB86E3

Languages

English
Native/ Bilingual
Serbian
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Repair Technician Intern

UbreakiFix
12.2024 - 02.2025

Manager

Perla
06.2024 - Current

Assistant

Black Mountain Realty
01.2023 - Current

Computer Systems Support Technician - Certificate

Lincoln Technical Institute

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Naser Kolenovic