Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Naser Omar

Bossier City,LA

Summary

The best decision you will make. A level of professionalism, energy and eagerness to learn rarely seen in any industry. Excellent communication skills a natural people person who GETS IT DONE.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Lyft
Bossier City
05.2024 - Current
  • Delivered prompt responses to customer inquiries utilizing both phone and text message mediums.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Greeted customers and provided them with information about the rideshare service.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.

Manager

R&W Consumers Grocery
Shreveport, LA
03.2021 - 05.2024
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Gas Station Manager

Raceway Gas Station
Bossier City, LA
11.2019 - 03.2022
  • Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
  • Training new employees on safety protocols and operational processes related to running a gas station.
  • Responding quickly to emergency situations involving hazardous materials or spills.
  • Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
  • Monitoring gas prices to ensure they remain competitive in the market.
  • Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
  • Scheduling maintenance services for pumps and other equipment as needed.
  • Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
  • Preparing reports on sales, profits, losses, expenses, and other business activity data.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Education

High School Diploma -

Woodbridge High School
Woodbridge, VA
05-2006

Skills

  • Vehicle Maintenance
  • Communication Fluent in Spanish and Portuguese
  • Knowledge of local area
  • Safe Driving Practices
  • Proficient in Microsoft excel/word
  • Photographic Memory
  • Physical Strength
  • Efficiency in Completion of all Tasks at every level
  • Quick and Eager Learner

Languages

Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Arabic
Limited

Affiliations

  • YOUTH SOCCER COACH
  • BASKETBALL CAMP COUNSELOR

Certification

  • CHAUFFER LICENSE

References

References available upon request.

Timeline

Rideshare Driver

Lyft
05.2024 - Current

Manager

R&W Consumers Grocery
03.2021 - 05.2024

Gas Station Manager

Raceway Gas Station
11.2019 - 03.2022

High School Diploma -

Woodbridge High School

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Naser Omar