Nashali Cajigas
Laredo,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in beauty industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Nail Technician
Microblading Brow Bar
Isabela, PR
07.2019 - 03.2021
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Responded to customer requests and concerns about gel application and nail art designs.
- Provided training and mentoring to new staff to maximize performance.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Resolved problems, improved operations and provided exceptional service.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 6 daily customers
Nail Technician Assistant
Kookies Nails
Aguada, PR
08.2018 - 07.2019
- Responded to customer requests and concerns about acrylic application and nail art designs.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 16 daily customers.
- Frequently restocked 6 workstations and organized and stocked product sales shelves.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Cleaned and sanitized tools and equipment before each client.
- Exceeded goals through effective task prioritization and great work ethic.
Education
BBA - Business Administration And Management
Inter American University of Puerto Rico Bayamon
Bayamon, PR05.2023
Skills
- Training and Development
- Multitasking Abilities
- Flexible and Adaptable
- Calm and Professional Under Pressure
- Attention to Detail
- Courteous and Professional
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Timeline
Nail Technician
Microblading Brow Bar
07.2019 - 03.2021
Nail Technician Assistant
Kookies Nails
08.2018 - 07.2019
BBA - Business Administration And Management
Inter American University of Puerto Rico Bayamon