Nashaly Roman
Fort Myers,FL
Summary
Former Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations.
Friendly and reliable Certified Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Overview
10
10
years of professional experience
Work History
Esthetician
Premier Wax Center
03.2023 - Current
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Performed consultations for patients before scheduling treatments.
Manager
Culvers Franchising System
08.2014 - 01.2023
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing team.
Adminastrative Assistant
Lakes Park Childrens Dentisy And ORTHO
02.2021 - 12.2021
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scheduled office meetings and client appointments for staff teams.
Education
No Degree - Facial Treatment
Salon Professional Academy - Fort Myers
Fort Myers08.2022
Associate of Arts - Criminal Justice
Florida SouthWestern State College
Fort Myers, FL05.2020
High School Diploma -
South Fort Myers High School
Fort Myers, FL05.2014
Skills
- Dependable and Responsible
- Equipment Maintenance
- Customer Service
- Sanitation maintenance
- Problem-Solving
- Strong Work Ethic
Timeline
Esthetician
Premier Wax Center
03.2023 - Current
Adminastrative Assistant
Lakes Park Childrens Dentisy And ORTHO
02.2021 - 12.2021
Manager
Culvers Franchising System
08.2014 - 01.2023
No Degree - Facial Treatment
Salon Professional Academy - Fort Myers
Associate of Arts - Criminal Justice
Florida SouthWestern State College
High School Diploma -
South Fort Myers High School
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