Nashana Taylor
Douglasville ,GA
Summary
Results-driven Logistics and Transportation Leader with 9+ years of progressive experience in high-volume food distribution operations. Proven success managing a fleet of 85 drivers and coordinating 60+ daily routes while maintaining 98% on-time delivery performance. Strong background in DOT and FMCSA compliance, route optimization, KPI tracking, and operational efficiency. Recognized for reducing route delays, improving dispatch accuracy, and strengthening cross-functional communication to drive consistent service excellence.
Overview
11
11
years of professional experience
Work History
Senior Transportation Dispatcher
US Foods
Fairburn, GA
01.2022 - 11.2025
- Directed daily transportation operations for a fleet of 85 drivers across 60+ delivery routes in a high-volume distribution environment.
- Maintained a 98% on-time delivery rate through strategic route planning and proactive dispatch management.
- Reduced route delays by approximately 15% by optimizing scheduling and improving driver communication processes.
- Ensured 100% compliance with DOT and FMCSA regulations, including oversight of Driver Qualification files, MVR monitoring, medical certifications, and regulatory audits.
- Monitored OmniTracs GPS systems to track shipments in real time, minimizing service disruptions and improving response time to delivery challenges.
- Investigated service failures and implemented corrective action plans to enhance operational performance and customer satisfaction.
- Trained, coached, and evaluated drivers to strengthen safety compliance and overall fleet performance.
- Served as key liaison between transportation, warehouse leadership, and customers to maintain seamless operational flow.
Warehouse Operations Lead
Martin Brower
East Point , GA
01.2017 - 01.2022
- Coordinated daily warehouse operations supporting transportation and outbound distribution activities.
- Monitored receiving, storage, and shipping processes to ensure inventory accuracy and compliance with internal policies.
- Assisted in process improvement initiatives that enhanced workflow efficiency and reduced operational bottlenecks.
- Generated shipping documentation, packing lists, and invoices to support accurate and timely deliveries.
- Partnered with cross-functional departments including purchasing and logistics to streamline supply chain operations.
- Led cross-training efforts to improve workforce flexibility and operational coverage.
Customer Service Representative
McLane Company
Austell, GA
05.2015 - 01.2017
- Managed high-volume customer inquiries related to delivery schedules, billing, and order management.
- Collaborated with logistics and warehouse teams to resolve complex service issues and prevent recurring disruptions.
- Maintained accurate operational records and supported payment processing and account management functions.
- Contributed to improved customer satisfaction through timely issue resolution and proactive communication.
Education
High School Diploma -
Bernie L Edmonson
East Orange, NJSkills
Logistics & Transportation Management
Fleet Operations & Route Optimization
DOT & FMCSA Regulatory Compliance
Driver Performance & Safety Management
KPI Tracking & Operational Reporting
Warehouse & Supply Chain Coordination
Timeline
Senior Transportation Dispatcher
US Foods
01.2022 - 11.2025
Warehouse Operations Lead
Martin Brower
01.2017 - 01.2022
Customer Service Representative
McLane Company
05.2015 - 01.2017
High School Diploma -
Bernie L Edmonson