Nashandy Caraballo
New Tripoli,PA
Summary
Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Mechanic
Gearhead
Walnutport, Pennsylvania
12.2025 - Current
- Diagnosed mechanical issues using advanced diagnostic tools and systems.
- Performed routine maintenance on various vehicle models and makes.
- Repaired engines, transmissions, and brake systems with precision and care.
- Collaborated with team members to enhance workflow efficiency and safety.
- Conducted thorough inspections to ensure compliance with safety standards.
- Maintained accurate records of repairs and service history for customer reference.
- Communicated effectively with customers about repair options and recommendations.
Fulfillment Expert
Target
Allentown, Pennsylvania
11.2024 - 02.2026
- Managed inventory levels to ensure product availability for customers.
- Operated fulfillment systems to process and track orders efficiently.
- Collaborated with team members to optimize workflow and improve efficiency.
- Trained new staff on procedures and best practices for fulfillment operations.
- Ensured compliance with safety and operational standards during daily tasks.
- Resolved customer inquiries related to order status and delivery updates.
- Assisted in loading and unloading merchandise for timely distribution.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
Banquet Server/Bartender
Olde Homestead Golf Club
New Tripoli, PA
04.2021 - 01.2026
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served beverages and appetizers to guests in an efficient manner.
- Replenished buffet lines with fresh foods as needed.
- Followed proper sanitation guidelines when handling food items.
- Communicated with chefs regarding any special requests from guests.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Cleaned and maintained banquet areas before, during, and after events.
- Prepared and served a variety of beverages to customers.
- Managed inventory levels of supplies and ingredients effectively.
- Assisted customers with drink selections and recommendations.
Server Assistant/Expo
Iron Hill Brewery
Allentown, Pennsylvania
06.2024 - 09.2024
- Assisted servers by delivering food and beverages to tables promptly.
- Maintained cleanliness of dining area and ensured proper table settings.
- Supported inventory management by restocking supplies and monitoring levels.
- Collaborated with kitchen staff to facilitate smooth service operations.
- Engaged with guests to address requests and enhance their dining experience.
- Prepared dining area for special events and large parties efficiently.
- Implemented proper safety and sanitation practices in food handling procedures.
- Trained new team members on service standards and operational procedures.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Set up tables and chairs for parties and large groups.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Key Holder
Drizzle Ice Cream
Schnecksville, PA
06.2022 - 06.2024
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, curating ice cream/sundaes and restocking.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Store Clerk/Cashier
Goodwill Store and Attended Donation Center
Fogelsville, PA
07.2021 - 04.2022
- Processed customer payments accurately and efficiently.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves and racks according to product type and size.
- Created displays to promote special offers or seasonal products.
- Operated cash register in accordance with company policies and procedures.
- Performed opening, closing duties including counting money in registers at start, end of shift.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
Education
Automotive Service Technician
Lehigh Career And Technical Institute
Fogelsville, PA 09.2025 - 02.2026
GED
Fogelsville, PASkills
- Staff Oversight
- Customer Service Management
- Staff Training and Development
- Cash Handling Accuracy
- Store maintenance
- Bank Deposits
- Workplace Safety
Certification
- RAMP Certificate
Timeline
Mechanic
Gearhead
12.2025 - Current
Automotive Service Technician
Lehigh Career And Technical Institute
09.2025 - 02.2026
Fulfillment Expert
Target
11.2024 - 02.2026
Server Assistant/Expo
Iron Hill Brewery
06.2024 - 09.2024
Key Holder
Drizzle Ice Cream
06.2022 - 06.2024
Store Clerk/Cashier
Goodwill Store and Attended Donation Center
07.2021 - 04.2022
Banquet Server/Bartender
Olde Homestead Golf Club
04.2021 - 01.2026
GED