Enrique Morales
Naples,FL
Summary
Adaptable student with knowledge of account development, brand management, and client relations. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for teamwork by my peers, I can be relied upon to help your team achieve its goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shop Support/Mechanic
Mersino Dewatering
Midland , TX
2024.05 - 2024.07
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Tested components with appropriate instruments to ensure proper operation.
- Maintained accurate records of work performed in accordance with company standards.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
Associate Consultant
GameStop
Midland , TX
2024.03 - 2024.04
- assisted customers with help about their consoles at hand
- arranged returns and trade offs properly
- organized all supplies for the store
Sales Consultant
AT&T
Naples , Florida
2023.06 - 2023.07
- Used knowledge of company products and services to recommend solutions to customers
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Managed customer accounts by providing accurate information on product availability and pricing
- Conducted follow-up calls with customers post purchase in order to address any issues or concern
Electronics Associate
Walmart
Naples , Florida
2022.09 - 2023.05
- Helped customers with technological issues
- Assisted customers with photography and printing issues
- Learned how to fix various types of printers and how to repair certain issues
- Helped customers look for components for their computers
- Provided user applications and engineering support and recommendations for new and existing equipment with regard to installation, upgrades, and enhancements
- Resolved customer complaints promptly by providing effective solutions
Service Champion
Taco Bell
Naples , Florida
2022.04 - 2022.08
- Provided excellent customer service by greeting and attending to customers' needs in a timely manner
- Arranged reservations for patrons of dining establishments
- Organized work area for maximum efficiency, accuracy and safety
- Completed assigned tasks independently while meeting established deadlines consistently
- Balanced receipts and payments in cash registers
- Prepared and deliver meals to individuals with special dietary needs
Education
Associate In Arts (A.A.) In Medicine Candidate -
Florida SouthWestern State College
Fort Myers, FL2026-05
High School Diploma -
Gulf Coast High School
Naples, FL05.2023
Skills
- Retail Store Management
- Product and Service Knowledge
- Sales and Marketing
- Web Technologies and Services
- Industry Trends
- Project Management
- Effective Selling Techniques
- Ethical Standards
- Staff Oversight
- Contract Negotiation and Closing Tactics
- Customer Relationship Management
- Troubleshooting
- Inventory Management
- Hand and power tools
Certification
CPR/AED certification
Languages
- English, Fluent
- Spanish, Native
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Shop Support/Mechanic
Mersino Dewatering
2024.05 - 2024.07
Associate Consultant
GameStop
2024.03 - 2024.04
Sales Consultant
AT&T
2023.06 - 2023.07
Electronics Associate
Walmart
2022.09 - 2023.05
Service Champion
Taco Bell
2022.04 - 2022.08
Associate In Arts (A.A.) In Medicine Candidate -
Florida SouthWestern State College
High School Diploma -
Gulf Coast High School
CPR/AED certification
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