Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
JD Schlotterback

JD Schlotterback

Naples,FL

Summary

Experienced with managing golf shop operations and providing excellent customer service. Utilizes effective communication to assist customers with their needs and maintain shop organization. Knowledge of inventory management and sales techniques.

Professional with expertise in retail and customer service, prepared for role in golf shop environment. Strong focus on inventory management, sales, and customer engagement, ensuring seamless shopping experience. Known for effective collaboration, adaptability, and consistently delivering results in dynamic settings. Reliable team player with excellent communication and problem-solving skills, ready to support operations and contribute to success of team.

Overview

28
28
years of professional experience

Work History

Golf Shop Assistant /Sales Merchandiser

Forest Glen Golf & Country Club
01.2023 - Current
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to develop marketing strategies, leading to increased foot traffic in the golf shop.
  • Created informative signage for featured products, educating customers on key features and benefits.
  • Assisted with inventory management, ensuring the proper stocking and organization of merchandise.
  • Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Outside Service Attendant

Olde Florida Golf Club
10.2020 - 04.2022
  • Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
  • Ensured smooth transitions between rounds for players by organizing and cleaning golf clubs as needed.
  • Maintained safety standards throughout the facility by regularly inspecting cart paths, walking areas, and other common spaces for potential hazards or obstructions.
  • Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.

Sales Associate

Pulte Homes
02.2018 - 02.2020
  • Increased property sales by developing and implementing effective marketing strategies and promoting properties through various channels.
  • Managed a high volume of leads effectively, prioritizing tasks to ensure timely follow-up on all inquiries.
  • Assisted in the preparation of legal documentation, ensuring accuracy and compliance with real estate regulations.
  • Organized and hosted successful open houses, attracting potential buyers and generating interest in available properties.
  • Built strong relationships with clients by consistently providing exceptional customer service and maintaining open lines of communication.

Regional Real Estate Sales Manager

Iowa Realty
01.2006 - 12.2016
  • Increased property sales by developing and implementing effective marketing strategies.
  • Contributed to the company's overall growth and success through consistent achievement of sales targets, surpassing expectations for revenue generation.
  • Evaluated local competitors, adjusting marketing strategies as needed to maintain a competitive edge within the market.
  • Streamlined office operations by implementing efficient administrative procedures that facilitated improved workflow among staff members.
  • Collaborated with other real estate professionals to expand the company''s network and reach.
  • Ensured compliance with all state laws and regulations governing real estate transactions while maintaining high ethical standards in business dealings.
  • Led training sessions for new agents, enhancing their knowledge of the market and sales techniques.
  • Managed a team of real estate agents for optimal performance and client satisfaction.

Owner Real Estate Broker

Schlotterback Realty
01.2000 - 01.2006
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Head Golf Professional

Legends Club of Tennessee
01.1997 - 01.2000
  • Leader responsible for 36 hole golf course and award winning golf shops with over 50+ employees.
  • America's 100 Best Golf Shops 1999 & 2000
  • Merchandiser of the Year - Tennessee Section 1998 & 1999
  • Managed budgets effectively, optimizing resource allocation to minimize costs without sacrificing quality or member satisfaction.
  • Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.
  • Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout the club.
  • Enhanced member experience through personalized instruction and tailored golf programs.

Education

Bachelor of Arts - Marketing Management

Mount Mercy University
Cedar Rapids
05-1992

Skills

  • Retail store management
  • Excellent written and verbal communication
  • Inventory and stocking
  • Sales and promotions
  • Merchandising and display
  • Merchandise pricing
  • POS system operation
  • Communication
  • Teamwork and collaboration

Accomplishments

America's Top 100 Golf Shops 1999 & 2000

Merchandiser of the Year - Tennessee Section 1998 & 1999

Timeline

Golf Shop Assistant /Sales Merchandiser

Forest Glen Golf & Country Club
01.2023 - Current

Outside Service Attendant

Olde Florida Golf Club
10.2020 - 04.2022

Sales Associate

Pulte Homes
02.2018 - 02.2020

Regional Real Estate Sales Manager

Iowa Realty
01.2006 - 12.2016

Owner Real Estate Broker

Schlotterback Realty
01.2000 - 01.2006

Head Golf Professional

Legends Club of Tennessee
01.1997 - 01.2000

Bachelor of Arts - Marketing Management

Mount Mercy University

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