Summary
Overview
Work History
Education
Skills
Certifications
Additional Information
Timeline
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Nasharies Cruz Moreno

19350 Puritas Avenue Apt # 405 Cleveland,Ohio

Summary

Bilingual Phlebotomist with fluency in English and Spanish. Driven to provide empathetic patient-focused care. Responsible for obtaining blood samples for medical testing through venipuncture, capillary puncture, and special collection procedures. Committed to working independently as well as part of a team to maintain the highest level of patient care standards.

Overview

1
1
year of professional experience

Work History

Specimen Processor Phlebotomist I

University Hospitals
05.2023 - Current
  • Verify identification of patients prior to collecting samples and making sure patient wristband have proper identification as well.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Labeled blood tubes with critical information like time of collection, date and patient name.
  • Performed venipuncture and skin puncture procedures accurately and efficiently to collect blood specimens for laboratory testing
  • Handled difficult situations effectively by remaining calm under pressure while communicating clearly with patients
  • Demonstrated strong communication skills when interacting with patients, providing instructions for specimen collection, and responding to patient inquiries.

Customer Service Representative

CFNA, Credit First National Association
02.2022 - 09.2022
  • Verify identity
  • Received inbound calls,120+ daily.
  • Check bank statements, due dates, documenting every call properly, collected payments and provided excellent customer service
  • Being aware of fraud and knowing how to proceed it
  • Being alerted and responsive
  • Live Vox program, basic computer skills.

Education

Certified - Phlebotomy

New Bridge Cleveland Center For Arts & Technology
Euclid Ohio
04.2023

High School Diploma -

Max S Hayes High School
Cleveland, OH
05.2018

Skills

  • Bilingual
  • Fast paced worker
  • Fast learner
  • Time management
  • Detail orientated
  • Organized
  • Patience
  • Basic computer skills
  • Great Communication
  • Calm and professional under pressure

Certifications

  • First Aid/CPR Certified
  • American Heart Assiosiations/ BLS
  • Ecard Code: 235414661749
  • NHA Certified Phlebotomist-CPT

Additional Information

Reference Available Upon request

Timeline

Specimen Processor Phlebotomist I

University Hospitals
05.2023 - Current

Customer Service Representative

CFNA, Credit First National Association
02.2022 - 09.2022

Certified - Phlebotomy

New Bridge Cleveland Center For Arts & Technology

High School Diploma -

Max S Hayes High School

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Nasharies Cruz Moreno