Nashaya Rodney
North Lauderdale
Summary
Ensured confidentiality of patient information while delivering compassionate care and demonstrating technical proficiency in healthcare practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Memorial Hospital West
04.2023 - Current
- Collected blood samples from patients using established protocols to ensure safety and accuracy.
- Maintained sterile environment and adhered to infection control procedures during phlebotomy procedures.
- Educated patients on blood draw processes to alleviate anxiety and improve cooperation.
- Collaborated with healthcare team to manage patient flow and enhance overall service efficiency.
- Trained and mentored new phlebotomists on best practices and hospital policies for quality assurance.
Medical Assistant
Mass Staffing
10.2018 - 01.2023
- Scheduled appointments and supported patient flow management. Updated electronic medical records (EMR/EHR) systems. Assisted with billing and coding for insurance claims. Handled phone calls, emails, and patient inquiries. Greeted and checked in patients at reception. Processed lab and imaging orders. Coordinated referrals to specialists.
Banking Assistant
Bank of America
09.2017 - 02.2022
- Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
- Entered loan data into computerized banking system for renewals and modifications and submitted requests to portfolio managers before maturity.
- Assisted commercial banking team with collection and clearing of document exceptions and collected past due loan payments.
- Prepared, sorted and distributed Type reports to appropriate branches.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
Home Health Aide
Amanda’s Place of Miramar Inc
11.2015 - 07.2017
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided transportation and appointments management.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
Education
Certified Nursing Assistance -
Truth Health Academy
Sunrise, FLMaggotty High School
JamaicaPhlebotomy
Truth Health
Sunrise, FL05.2021
Skills
- Phlebotomy & specimen collection
- EKG administration
- Electronic Health Records (Epic, Cerner, etc)
- Medical terminology
Patient care & bedside manner
- Insurance billing & coding
- Vital signs monitoring
- HIPAA compliance
- Multitasking & organization
- Communication & teamwork
Certification
NHA CPT
BLS
CNA
Timeline
Phlebotomist
Memorial Hospital West
04.2023 - Current
Medical Assistant
Mass Staffing
10.2018 - 01.2023
Banking Assistant
Bank of America
09.2017 - 02.2022
Home Health Aide
Amanda’s Place of Miramar Inc
11.2015 - 07.2017
Certified Nursing Assistance -
Truth Health Academy
Maggotty High School
Phlebotomy
Truth Health