Nashla Williams
The Bronx,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-
solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new
skills. Committed to leveraging these qualities to drive team success and contribute to
organizational growth.
Overview
6
6
years of professional experience
Work History
Front Desk
Advantage care physicians
02.2023 - 01.2024
- Guided patients to the right information & set appointments
- Experienced a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with computer systems and softwares
- Customer focus and adaptability to different personality types
- Multitasked set priorities and manage time effectively
- Medical terminology was issued in the premises
McDonald's
02.2019 - 08.2022
- I introduce myself and give customers good quality service
- I guide them with the menu options on the kiosk
- I help my co-workers with many different tasks like food, or cleaning.
- I also maintain the cleaning in the lobby as well as the kitchen and make sure customers are welcome and feel comfortable while dining.
Champs Sports
04.2018 - 09.2018
- Greeted customers as they walked in the store
- Made sure store was neatly stocked before opening
- Helped customers with returning items
- Retail sales
- Made sure to provide assurance to customers
- If manager or boss wanted something done it will be completed adequately
- Ensured customer care
- Recommended quality products which made customers satisfied
- Cash register
- Stocked products
Education
AP Bio, AP Environmental, AP Statistics, AP Psychology, AP Literature
EPIC HIGH SCHOOL NORTH
Richmond Hill, Queens06.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
Languages
Spanish
Native or Bilingual
LEADERSHIP EXPERIENCE
- EPIC High School North Morning Meeting Facilitator
- September, 2017 - Present
- Responsible for planning and implementing school wide activities during EPIC’s daily morning meeting.
- EPIC High School Club Fair Representative
- October 2018
- Encouraged other females to join the volleyball team
- Spoke on behalf of my other team members
- Student Leadership Team Representative
- September, 2017 - June, 2019
- Supported administrative positions
- Gave feedback on how to improve the school community
- Spoke on behalf of my classmates about classes that needed improvement
Timeline
Front Desk
Advantage care physicians
02.2023 - 01.2024
McDonald's
02.2019 - 08.2022
Champs Sports
04.2018 - 09.2018
AP Bio, AP Environmental, AP Statistics, AP Psychology, AP Literature
EPIC HIGH SCHOOL NORTH