Detail-oriented Lead Authorization Specialist with expertise in compliance review, patient coordination, and documentation management. Proven ability to educate staff on procedures and streamline patient intake processes.
Overview
6
6
years of professional experience
Work History
LEAD AUTHORIZATION SPECIALIST
Girling Health Care HCS
Brooklyn, New York
11.2021 - 04.2026
Reviewed authorization requests for compliance with healthcare regulations.
Processed insurance claims using electronic health record systems.
Coordinated with billing departments to resolve discrepancies in authorization approvals.
Maintained accurate records of patient authorizations and related documentation.
Educated staff on authorization procedures and regulatory changes.
Intake Coordinator
LifeCareAdvantage Home Care Agency
Brooklyn, New York
07.2020 - 06.2021
Coordinated patient intake processes for efficient service delivery.
Collected and verified patient information using electronic health record systems.
Managed appointment scheduling and ensured timely follow-up communications.
Organized documentation for insurance verification and eligibility checks.
Assisted in resolving patient inquiries and concerns with empathy and professionalism.
Receptionist
S&A Unified Home Care
Brooklyn, NY
01.2020 - 06.2020
Greeted clients warmly and ensured a welcoming environment.
Managed incoming calls and directed them to appropriate staff members.
Scheduled appointments for clients and maintained accurate calendars.
Assisted in maintaining office supplies and equipment for daily operations.