Nasir Ransom
Drexel Hill,PA
Summary
Dynamic leader with a proven track record at Starbucks, enhancing customer experience through project management, training, customer insight and exceptional communication. As a former Resident Assistant I'm skilled in conflict resolution, event planning, fostering community and student engagement. My experience in management and improving team productivity has served me well. Leading initiatives that resulted in a 15% increase in readership for Loquitur Media as Engagement & Audience Editor.
Overview
11
11
years of professional experience
Work History
Sales Supervisor
Suitsupply
King of Prussia, Pennsylvania
09.2025 - Current
- Maintain relationships with customers through regular follow-up calls and emails.
- Manage sales personnel, setting performance goals and strategies for attaining objectives.
- Implement visual merchandising strategies to optimize store layout.
Store Manager
Starbucks
Plymouth Meeting, PA
11.2020 - 09.2025
- Generated repeat business by addressing customer concerns with store action plans.
- Strengthened workflow productivity through hiring, managing, and developing top talent.
- coordinated food and beverage donations and volunteer resources for local businesses.
- Oversaw inventory management via cycle counts, audits, and shrinkage control measures.
Shift Supervisor
Starbucks Coffee
King of Prussia, PA
07.2018 - 11.2020
- Oversaw staff of ten or more daily to fulfill business targets and enhance customer satisfaction.
- Improved stock by 65% through orders of food, milk, coffee and paper products.
- Completed store retail sets and window displays for new product launches.
Resident Assistant
Cabrini University
Radnor, PA
08.2015 - 05.2018
- Supervised over 40 students for a full academic year.
- Fostered a sense of community in a residence hall.
- Enforced and educate students on university policies.
Director of Audience
Engagement & Development for Loquitur Media
05.2016 - 05.2017
- Oversaw all content produced, shared or retweeted by Loquitur Media.
- Provided a posting schedule for each platform with the day, time and content type.
- Organized campus events, giveaways, and donations.
Education
Bachelor of Arts - Digital Communication and Social Media
Cabrini University
01-2018
Skills
- Written, visual, and oral communication
- WordPress & proficiency
- Conflict resolution
- Self-motivated learning
- Final Cut Pro and Adobe Audition
- Project management
- Budgeting and expense reporting
- Quarterly P&L analysis
- Community Engagement
- Team building strategies
Timeline
Sales Supervisor
Suitsupply
09.2025 - Current
Store Manager
Starbucks
11.2020 - 09.2025
Shift Supervisor
Starbucks Coffee
07.2018 - 11.2020
Director of Audience
Engagement & Development for Loquitur Media
05.2016 - 05.2017
Resident Assistant
Cabrini University
08.2015 - 05.2018
Bachelor of Arts - Digital Communication and Social Media
Cabrini University