Isabela Camino
Kissimmee,FL
Summary
Hardworking professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and leaders to resolve complex situations and maintain long-term satisfaction Inside the company.
Overview
2
2
years of professional experience
Work History
Sales Supervisor
Marc Jacobs International
Orlando, Florida
01.2024 - Current
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Resolved customer complaints efficiently and professionally.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
- Utilized CRM software systems to track customer interactions.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Processed cash, credit and check transactions with POS system and cash register.
Sales Associate
Marc Jacobs International
Orlando, FL
05.2023 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Pandora Jewelry
Orlando, Florida
01.2023 - 07.2024
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Operated point-of-sale systems accurately to process payments from customers.
- Demonstrated knowledge of store products and services.
Beach Hut
Private Practice
Orlando, Florida
05.2022 - 11.2022
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to develop effective sales plans.
- Assisted customers in selecting appropriate products or services for their needs.
Education
Bachelor of Science - Psychology
Universidad Rafael Urdaneta
Maracaibo, Venezuela05-2017
Skills
- Tracking sales metrics
- Sales Development
- Written and oral communication skills
- Multi-tasking strength
- POS System Operation
- Reliable and punctual
- Service-oriented
- Goal-Oriented
- Customer Service
- Excellent communication skills
Accomplishments
- Reached Tier 1 of Sales by selling $500K whitin the first 9 months of starting.
Timeline
Sales Supervisor
Marc Jacobs International
01.2024 - Current
Sales Associate
Marc Jacobs International
05.2023 - Current
Sales Associate
Pandora Jewelry
01.2023 - 07.2024
Beach Hut
Private Practice
05.2022 - 11.2022
Bachelor of Science - Psychology
Universidad Rafael Urdaneta
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