Nasir Rogers
Columbia,PA
Summary
Highly efficient Billing Representative with expertise in revenue cycle management, accounts receivable, and claims processing. Skilled in organizing complex financial information, prioritizing time-sensitive tasks, and facilitating clear communication to support customer satisfaction and business objectives. Proven track record in generating accurate invoices, submitting clean claims to insurance providers, and resolving billing discrepancies. Proficient in electronic health records (EHR) systems, and compliance with HIPAA regulations. Demonstrated ability to reduce accounts receivable days and improve cash flow through effective follow-up procedures. Adept at utilizing billing software such as Epic, Cerner, and Meditech to streamline billing processes. Strong analytical skills for interpreting EOBs and managing denial management. Seeking new opportunities for long-term growth and advancement in a dynamic healthcare billing environment where I can contribute to optimizing revenue cycles and enhancing operational efficiency.
Overview
9
9
years of professional experience
Work History
Patient Account Representative
TEAMCare Behavioral Health LLC
Lancaster , PA
2023.11 - 2024.09
- Presented a professional image both over the phone and in person with patients, their representatives, and third parties
- Helped willingly and accurately answered questions
- Directed calls to appropriate personnel if unable to assist
- Consistently met or exceeded minimal daily productivity
- Prepared clear and concise payment or charge documentation.
Billing Specialist
Paragon Behavioral Health Services
Ephrata , PA
2022.12 - 2023.11
- Specialized in billing and appeals for both paper and electronic claims
- Utilized billing software including Change Healthcare, Promise, EHR, and Epic
- Managed Explanation of Benefits (EOBs) and processed claims accurately.
Billing/Collections
Horizon Healthcare Services
Lancaster , PA
2021.08 - 2022.10
- Obtained and verified authorization
- Submitted secondary claims electronically/paper
- Submitted corrected claims and refunds to insurance companies
- Managed Billing Gateway, ENT, Nursing, MED
- Conducted collections and clerical tasks
- Reviewed and submitted billing, writing, and submitting appeals.
Claims Examiner
CAPITOL BLUE CROSS
Lancaster , PA
2018.08 - 2021.08
- Reviewed medical records and documents to determine coverage eligibility of claims for insurance benefits.
- Performed data entry into the computer system to record information regarding claim status.
- Analyzed customer complaints, identified root causes of problems, and developed corrective action plans.
- Developed a detailed understanding of the company's policies and procedures related to claim processing and payment determination.
Call Center Representative
Bonton
York , PA
2016.03 - 2018.08
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed orders, forms, applications, and requests accurately and efficiently.
Education
Bachelor of Science - Business Analytics
DeVry University
Downers Grove, IL2025-01
Skills
- MS Excel
- MS Word
- MS PowerPoint
- Typing Speed
- Written and verbal communication
- Decision-making and problem-solving
- Critical thinking and time management
- Medical Billing and Collections
- Accounts Receivable and EOBs
- Revenue Cycle Management
- HIPAA Compliance
- Billing insurance companies
- Billing Document Creation
- Invoicing and Billing
- Billing Software
- Billing arrangements
VOLUNTEER WORK
Volunteer with Ford Pal Recreational Center, Philadelphia Pa
2010-2013
- Coach Advisor
- Helped with problems.
Skills
- Organized, Communication Skills, Bargaining Skills, Leadership Skills,
Adobe InDesign, Graphic Design, Photoshop, MS Word, Excel.
- Bookkeeping, Billing, Data entry, order entry, creating invoices.
Timeline
Patient Account Representative
TEAMCare Behavioral Health LLC
2023.11 - 2024.09
Billing Specialist
Paragon Behavioral Health Services
2022.12 - 2023.11
Billing/Collections
Horizon Healthcare Services
2021.08 - 2022.10
Claims Examiner
CAPITOL BLUE CROSS
2018.08 - 2021.08
Call Center Representative
Bonton
2016.03 - 2018.08
Bachelor of Science - Business Analytics
DeVry University
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