Summary
Overview
Work History
Education
Skills
VOLUNTEER WORK
Timeline
Generic

Nasir Rogers

Columbia,PA

Summary

Highly efficient Billing Representative with expertise in revenue cycle management, accounts receivable, and claims processing. Skilled in organizing complex financial information, prioritizing time-sensitive tasks, and facilitating clear communication to support customer satisfaction and business objectives. Proven track record in generating accurate invoices, submitting clean claims to insurance providers, and resolving billing discrepancies. Proficient in electronic health records (EHR) systems, and compliance with HIPAA regulations. Demonstrated ability to reduce accounts receivable days and improve cash flow through effective follow-up procedures. Adept at utilizing billing software such as Epic, Cerner, and Meditech to streamline billing processes. Strong analytical skills for interpreting EOBs and managing denial management. Seeking new opportunities for long-term growth and advancement in a dynamic healthcare billing environment where I can contribute to optimizing revenue cycles and enhancing operational efficiency.

Overview

9
9
years of professional experience

Work History

Patient Account Representative

TEAMCare Behavioral Health LLC
Lancaster, PA
11.2023 - 09.2024
  • Presented a professional image both over the phone and in person with patients, their representatives, and third parties
  • Helped willingly and accurately answered questions
  • Directed calls to appropriate personnel if unable to assist
  • Consistently met or exceeded minimal daily productivity
  • Prepared clear and concise payment or charge documentation.

Billing Specialist

Paragon Behavioral Health Services
Ephrata, PA
12.2022 - 11.2023
  • Specialized in billing and appeals for both paper and electronic claims
  • Utilized billing software including Change Healthcare, Promise, EHR, and Epic
  • Managed Explanation of Benefits (EOBs) and processed claims accurately.

Billing/Collections

Horizon Healthcare Services
Lancaster, PA
08.2021 - 10.2022
  • Obtained and verified authorization
  • Submitted secondary claims electronically/paper
  • Submitted corrected claims and refunds to insurance companies
  • Managed Billing Gateway, ENT, Nursing, MED
  • Conducted collections and clerical tasks
  • Reviewed and submitted billing, writing, and submitting appeals.

Claims Examiner

CAPITOL BLUE CROSS
Lancaster, PA
08.2018 - 08.2021
  • Reviewed medical records and documents to determine coverage eligibility of claims for insurance benefits.
  • Performed data entry into the computer system to record information regarding claim status.
  • Analyzed customer complaints, identified root causes of problems, and developed corrective action plans.
  • Developed a detailed understanding of the company's policies and procedures related to claim processing and payment determination.

Call Center Representative

Bonton
York, PA
03.2016 - 08.2018
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Processed orders, forms, applications, and requests accurately and efficiently.

Education

Bachelor of Science - Business Analytics

DeVry University
Downers Grove, IL
01-2025

Skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Typing Speed
  • Written and verbal communication
  • Decision-making and problem-solving
  • Critical thinking and time management
  • Medical Billing and Collections
  • Accounts Receivable and EOBs
  • Revenue Cycle Management
  • HIPAA Compliance
  • Billing insurance companies
  • Billing Document Creation
  • Invoicing and Billing
  • Billing Software
  • Billing arrangements

VOLUNTEER WORK

Volunteer with Ford Pal Recreational Center, Philadelphia Pa

2010-2013

  • Coach Advisor
  • Helped with problems.

Skills

  • Organized, Communication Skills, Bargaining Skills, Leadership Skills,

Adobe InDesign, Graphic Design, Photoshop, MS Word, Excel.

  • Bookkeeping, Billing, Data entry, order entry, creating invoices.

Timeline

Patient Account Representative

TEAMCare Behavioral Health LLC
11.2023 - 09.2024

Billing Specialist

Paragon Behavioral Health Services
12.2022 - 11.2023

Billing/Collections

Horizon Healthcare Services
08.2021 - 10.2022

Claims Examiner

CAPITOL BLUE CROSS
08.2018 - 08.2021

Call Center Representative

Bonton
03.2016 - 08.2018

Bachelor of Science - Business Analytics

DeVry University
Nasir Rogers