Nasir Mckoy
Colorado Springs,CO
Summary
Proven leader and strategic thinker from the Army, adept in quick decision-making and tactical proficiency. Excelled in supervising teams at Shell Island Resort, enhancing guest satisfaction and operational efficiency. Skilled in team supervision and combat readiness, consistently achieving objectives through effective squad leadership and positive attitude.
Overview
7
7
years of professional experience
Work History
Active Duty Soldier
Army
06.2022 - Current
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Facilitated cross-training allowing unit members to acquire new skills relevant to their respective duties.
- Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
- Conducted comprehensive intelligence analysis to support decision-making processes during critical situations.
Housekeeping Manager
Shell Island Resort
10.2020 - 07.2021
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of Number housekeepers.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
CNA
Brightmore Of Wilmington
11.2019 - 06.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cashier Supervisor
Foodlion Grocery Store
03.2017 - 08.2019
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Education
Wallace-Rose Hill High School
Teachey, NC06.2020
Skills
- Quick Decision Making
- Combat Readiness
- Tactical Proficiency
- Vehicle operation
- Weapons Handling
- Teamwork and Loyalty
- Strategic Thinking
- Squad Leadership
- Positive Attitude
- Team Supervision
Timeline
Active Duty Soldier
Army
06.2022 - Current
Housekeeping Manager
Shell Island Resort
10.2020 - 07.2021
CNA
Brightmore Of Wilmington
11.2019 - 06.2020
Cashier Supervisor
Foodlion Grocery Store
03.2017 - 08.2019
Wallace-Rose Hill High School