Nasiyr Jimenez
Philadelphia,PA
Summary
Motivated Shift Leader with experience at Wingstop and Dunkin’, known for excellent communication, strong customer service, and reliable availability. Skilled in problem-solving, teamwork, and adapting quickly in fast-paced environments. Brings a positive attitude and solid computer skills to every shift.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
Philadelphia, PA
02.2025 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new team members on proper procedures and customer service standards.
- Managed inventory levels, ensuring stock availability for smooth service flow.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Enforced health and safety regulations to provide a safe work atmosphere.
- Resolved customer complaints promptly and professionally.
- Prepared and served a variety of coffee and baked goods for customers.
- Provided friendly and efficient customer service during peak hours.
- Followed food safety guidelines to ensure quality and freshness of products.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Wingstop
Shift Leader
Philadelphia, Pennsylvania
03.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Abraham Lincoln High School
Philadelphia, PA06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Computer skills
- Availability
- Inventory management
- Training development
- Fast-paced adaptability
- Time management
Timeline
Crew Member
Dunkin' Donuts
02.2025 - Current
Wingstop
Shift Leader
03.2024 - 01.2025
High School Diploma -
Abraham Lincoln High School
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